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artem_kuzhalev

Remote worker with 10+ years of experience - Last seen ago

I have worked my way up in the retail business of top-5 Russian banks from sales manager to head of CRM and Customer analytics department.

I have been creating and implementing sales models for all banking products in many channels (including sales offices, mobile banking, contact center, etc.), researching customer behavior, searching for patterns and developing tools to monetize the customer base, creating a retail business strategy, launching and analyzing pilot and regular CRM campaigns, developing and implementing models of propensity to purchase a product, technological development of CRM in the role of the product owner.

I worked as a consultant-analyst of business processes in foreign banks (Raiffeisen). I also did analytics for a mobile application in a startup selling secondary items and modeled pilots and scenarios for successful scaling of the application.


Skilled in data scince problem solving strategic vision presentation skills team leadership team motivation data analysis analytical skills leadership sql agile 
Fluent in russianenglish
Preferred timezone -5
Preferred annual pay (min) $60,000/year
Preferred hourly pay (min) $28/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2020 - 2022: Head of CRM Analytics and Technological development @ RSHB

2018 - 2020: Omni-channel Sales Development Department, Director @ Otkritie

2017 - 2018: Retail Product Distribution Department, Director @ VTB

2014 - 2017: Manager @ VTB24

Education

2013 - 2017: Bachelor's degree @ Moscow State Institute of Tourism Industry.Yu. A. Senkevich

720ms