Achieved a notable 8% increase in customer satisfaction at Indigo Airlines by leading training programs and enhancing
operational efficiency. Expert in strategic workforce management and cross-functional leadership, I excel in driving results
through data-driven decision-making and adaptability. Successfully managed projects to significantly reduce revenue loss,
demonstrating exceptional process optimization skills.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@armughanqazi |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | workforce management leadership performance metrics kpi monitoring decision making process optimization sales optimization process improvement customer experience nps client management revenue enhancement software implementation |
| Fluent in | englishhindiurdumarathi |
| Preferred annual pay (min) | $10,000/year |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - 2024: Associate Team Leader @ Omprime Technologies
2018 - 2022: Operations and System Trainer @ IndiGo Airlines
2018 - 2022: Customer Service Executive @ IndiGo Airlines
2017 - 2018: Team Lead - Sales and Business @ Interglobe Technologies
2019 - 2022: Ancillary Revenues Loss Prevention
2011 - 2016: Mechanical Engineering @ SGBAU