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@armughanqazi

Remote worker with 9+ years of experience - Last seen ago

Achieved a notable 8% increase in customer satisfaction at Indigo Airlines by leading training programs and enhancing
operational efficiency. Expert in strategic workforce management and cross-functional leadership, I excel in driving results
through data-driven decision-making and adaptability. Successfully managed projects to significantly reduce revenue loss,
demonstrating exceptional process optimization skills.


Skilled in workforce management leadership performance metrics kpi monitoring decision making process optimization sales optimization process improvement customer experience nps client management revenue enhancement software implementation 
Fluent in englishhindiurdumarathi
Preferred annual pay (min) $10,000/year
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2022 - 2024: Associate Team Leader @ Omprime Technologies

2018 - 2022: Operations and System Trainer @ IndiGo Airlines

2018 - 2022: Customer Service Executive @ IndiGo Airlines

2017 - 2018: Team Lead - Sales and Business @ Interglobe Technologies

Side Projects

2019 - 2022: Ancillary Revenues Loss Prevention

Education

2011 - 2016: Mechanical Engineering @ SGBAU

5ms