I am a highly motivated and detail-oriented professional with over 2+ years of experience in operations management, medical billing, and customer support. My background includes handling high-volume inquiries, resolving payment and claims issues, and providing exceptional service to clients and stakeholders. I have a proven track record of effectively communicating with insurance companies, healthcare providers, and patients to ensure accurate billing and timely resolution of concerns.
In my role as Director of Operations at Infomatec Pvt. Ltd., I developed strong organizational, problem-solving, and customer service skills. I regularly conducted online meetings with doctors, trained new recruits, and managed client interactions with professionalism and efficiency. My ability to multitask, maintain confidentiality, and adapt to dynamic environments makes me an ideal candidate for Virtual Assistant, Call Center, and Customer Support roles.
I am passionate about delivering exceptional customer experiences and thrive in fast-paced, client-focused environments. Whether itโs managing administrative tasks, supporting clients, or resolving complex issues, I am committed to exceeding expectations and driving positive outcomes.
| ๐ Nationality | ๐ต๐ฐ Pakistan |
| ๐ก Residency | ๐ต๐ฐ Pakistan |
| ๐ Location | ๐ต๐ฐ Pakistan |
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rok.co/@armughan1365 |
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| Skilled in | customer support communication training onboarding technical proficiency problem solving time management |
| Fluent in | englishsindhiurdu |
| Preferred annual pay (min) | $18,000/year |
| Preferred hourly pay (min) | $7/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2020 - 2022: Director Operations @ Infomatec pvt.ltd
2013 - 2016: Bachelor's in Civil Engineering @ Mehran University of Engineering and Technology