Strong background in Customer Retention, Onboarding
Management, and Account Management within SaaS.
Recognized for driving customer engagement and satisfaction
through data-driven strategies and proactive Customer Support
solutions. I specialize in optimizing processes, achieving a 35%
increase in customer retention and a 25% boost in upsell
conversions over the past three quarters. My approach
combines empathy, data-driven strategies, and a focus on
continuous improvement to deliver high-impact results.
Communication skills is always key on my career path.
| ๐ Nationality | ๐น๐ท Turkey |
| ๐ก Residency | ๐น๐ท Turkey |
| ๐ Location | ๐น๐ท Turkey |
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rok.co/@aosmn |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer success technical saas teamwork project lead product |
| Fluent in | englishspanishturkish |
| Preferred timezone | GMT+3 |
| Preferred annual pay (min) | $36,000/year |
| Last seen | 1 year ago |
| Signed up | 3 years ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2023 - Now: Senior Customer Success and Sales Specialist @ AdCreative.ai
2023 - 2023: Telus International
2015 - 2019: English Language Teaching @ Atatรผrk University