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@anvarali

Remote worker with 20+ years of experience - Last seen ago

With
over 20 years of experience in IT, including 10 years in senior-level leadership
positions, I have acquired a wide range of computer and system proficiencies,
technical aptitude, leadership, and training abilities that make me an ideal
candidate for challenging IT roles.
In my previous role as an IT system manager and user support specialist for a
top-tier Telecom firm, I honed my technical needs analysis skills, staff training
programs, and general administrative support. I am particularly skilled in IT system
analysis and administration, resolving user concerns, and maintaining a reputation
as the go-to person for all technical and IT system concerns.
With extensive experience in configuring computer systems, diagnosing software
issues, troubleshooting network/connectivity problems, and testing new technologies,
I have a keen aptitude for technology programs and solutions. My proficiency in an
extensive list of software applications/platforms and hardware components
demonstrates my fast-learning abilities to adapt to any new technologies and
processes, even in areas where I have no previous experience or relevance.
As a differently-abled person, I am eager to find a remote or work from home
position where I can leverage my high potential and fast-learning abilities. I am
confident that my technical expertise, leadership skills, and passion for IT


Skilled in it support itsupport technicalsupport helpdesk itassistance troubleshooting computersupport softwaresupport hardwaresupport itservicedesk usersupport networkadministration networkmanagement networkinfrastructure networkconfigurations networksecurity networkmonitoring networktroubleshooting networkperformance lanadministration wanadministration incidentmanagement itincidents itil problemresolution issuetracking incidentresponse servicedesk escalationmanagement rootcauseanalysis slacompliance 
Fluent in englishhindimalayalam
Preferred timezone -5, +5.30, -8
Preferred annual pay (min) $22,000/year
Preferred hourly pay (min) $10/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2019 - 2023: Windows independent advisor @ Directly Expert ) Microsoft Freelance Hybrid Gig

2018 - 2019: Service Assurance Cordinator @ Reliance Communications

2007 - 2017: IT Service Asurance Lead @ Reliance Communications

2006 - 2007: Field Engineer @ CMS Computers

Education

1995 - 1998: Diploma in Computer Engineering @ IPT and GPt shoranur

6ms