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@annmwarukagmailcom

Remote worker with 12+ years of experience - Last seen ago

With an unwavering focus on delivering exceptional customer support, I've built a distinguished career in the banking sector marked by remarkable achievements and steadfast commitment. Throughout my journey, I've been dedicated to enhancing client connections, ensuring their needs are met at every turn. My expertise includes conducting thorough market research, employing effective negotiation tactics, and meticulously adhering to regulatory standards, all aimed at providing unparalleled service to our customers. I thrive on leveraging these skills to mobilize resources, initiate investments, and cultivate lasting partnerships that propel our organization forward. Central to my approach is the relentless pursuit of client satisfaction and ethical practices. By communicating complex financial information clearly and accurately, I've built trust and loyalty among our clientele, resulting in impressive retention rates. In dynamic banking environments, my adaptability has enabled me to drive revenue growth amidst market fluctuations, always prioritizing the customer's best interests. Beyond my professional endeavors, I am deeply committed to community service, reflecting values of compassion and empathy. Whether volunteering as an educator or supporting sustainability initiatives, I extend my dedication to service beyond the boardroom. Armed with a Master of Business Management in Strategic Management and a Bachelor of Education in Economics and Business Studies, I merge academic expertise with practical experience to deliver tailored financial solutions. My commitment to continuous learning ensures that I remain at the forefront of industry trends, dedicated to delivering nothing short of excellence. As I seek opportunities in customer support, my passion for fostering strategic collaborations and delivering exceptional service remains steadfast. With a proven record of success and an unwavering dedication to ethical conduct, I am poised to drive positive change and deliver exceptional value to both clients and stakeholders alike.


Skilled in customer support 
Fluent in english
Preferred timezone +3
Preferred hourly pay (min) $15/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2020 - 2022: Senior Universal Banker @ Standard Chartered Bank

2014 - 2019: Universal Banker @ Standard Chartered Bank

Education

2020 - Now: MBA @ Moi University

2004 - 2008: Bachelor Of Education @ Kenyatta University

6ms