Remote worker with 9+ years of experience - Last seen 1 year ago

In my current role, as an Associate Knowledge Management Specialist at Independence Blue Cross, I work with various business areas to elicit and discern information to support various business operations such as customer service, client implementation, enrollment, and compliance needs to name a few. I draft and revise documents that conform to the Knowledge Management Writing Standards to meet the requestor's/Subject Matter Expert's (SME) expectations for supporting a particular business area need.

I hold a Bachelor of Arts Degree in English Language and Literature and Business Communications from Bryn Athyn College of the New Church. I graduated in May 2019, right before the Covid-19 pandemic shifted and changed our world as we know it today.

I adapted to these new challenges and opportunities and leveraged my strong customer service and client-facing skills, coupled with my love for talking to people and understanding their needs. I excel in the ability to break down complex concepts and terminology and write them in layman's terms for others to readily understand. I have experience in the HR Benefits Administration and Employer Broker side of explaining benefits to employees. This includes understanding the HR Benefits Implementation arrangement, COBRA, Medicaid, ACA, and Medicare Insurance Industry knowledge and skills. I have helped employees at various companies as well as assisted underserved patients and community members to receive access to appropriate public healthcare assistance and maintained client satisfaction and account accuracy. I hold an active Pennsylvania Resident Producer Individual License for Life Insurance and Fixed Annuities.

In my spare time, I love to spend time with my family, friends, partner, and my dog Charlie, I enjoy exercise, reading, writing, and practicing my cooking and baking of vegan meals.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@anishab4rok
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	microsoft suites google suites hootsuite hubspot emailopen ehrs hris point click care dhs compass medicaid eclinical works healthcare gov pennie benefits consulting benefits administration leave of absence payroll and compensation chip editing proofreading sharepoint data coordination data analytics administrative assistance employee navigator service now nextgen comcast business app goco ultipro
Fluent in	englishfrench
Preferred timezone	EST
Preferred annual pay (min)	$60,000/year
Preferred hourly pay (min)	$35/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter