Remote worker with 7+ years of experience - Last seen 9 months ago

Experienced IT Support Specialist with 4 years and 9 months of hands-on expertise in enterprise technical support, system administration, and user access management. Skilled in troubleshooting and managing issues across Active Directory, Azure AD (Microsoft Entra ID), Microsoft 365, Intune, SCCM, Okta, and VDI platforms (Citrix, AWS). Proven track record of supporting cross-regional teams (US, EMEA, APAC) via voice, chat, email, and remote sessions, delivering timely resolutions and maintaining high CSAT and NPS scores. Comfortable working in hybrid and remote environments, with a strong foundation in ticketing systems like ServiceNow and Zendesk, as well as hands-on experience with Mac and Windows platforms, Jamf Pro, and endpoint security compliance. Known for a solution-oriented mindset, adaptability, and clear communication in fast-paced, high-volume settings.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@aniruddha_bhattacherjee
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	active directory azure ad microsoft entra m365 intune sccm mecm jamf okta adfs sso mfa powershell servicenow zendesk office365 exchange sharepoint salesforce windows macos vpn citrix aws vdi rdp dhcp dns pki certificates itam itsm troubleshooting endpoint automation cloud networking remote support tech support system admin identity access conditional access vsphere logmein avaya symphony customer support compliance hybrid remote incident management access management
Fluent in	englishhindibengali
Preferred annual pay (min)	$19,000/year
Preferred hourly pay (min)	$10/hour
Last seen	9 months ago
Signed up	9 months ago
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