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@anggiprasetyo

Remote worker with 4+ years of experience - Last seen ago

I am a Technical Support Specialist at TDCX, where my primary focus is ensuring customer satisfaction and enhancing their experience through effective communication and addressing their needs. My core values revolve around teamwork, ethical decision-making, and professionalism. I have a strong track record of delivering top-notch service and resolving complex issues across various client projects. I bring a unique blend of technical proficiency in SQL, Prototyping, Wireframing, JIRA tools, Product Roadmap Development, Leadership, Decision Making, and Collaboration. I am also the founder of Enconverst, a venture aimed at helping people improve their English speaking skills. I see myself as your product ally, that plays a supportive role in areas such as marketing, sales, customer support, helping align their effort with the product team objective.


Skilled in customer support 
Fluent in bahasa indonesia
Preferred timezone +8
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2024: Customer Support Executive @ TDCX

Education

2017 - 2021: Law @ University of Peradeniya

3ms