I am a Technical Support Specialist at TDCX, where my primary focus is ensuring customer satisfaction and enhancing their experience through effective communication and addressing their needs. My core values revolve around teamwork, ethical decision-making, and professionalism. I have a strong track record of delivering top-notch service and resolving complex issues across various client projects. I bring a unique blend of technical proficiency in SQL, Prototyping, Wireframing, JIRA tools, Product Roadmap Development, Leadership, Decision Making, and Collaboration. I am also the founder of Enconverst, a venture aimed at helping people improve their English speaking skills. I see myself as your product ally, that plays a supportive role in areas such as marketing, sales, customer support, helping align their effort with the product team objective.
| ๐ Nationality | ๐ฎ๐ฉ Indonesia |
| ๐ก Residency | ๐ฎ๐ฉ Indonesia |
| ๐ Location | ๐ฒ๐พ Malaysia |
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rok.co/@anggiprasetyo |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support |
| Fluent in | bahasa indonesia |
| Preferred timezone | +8 |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Customer Support Executive @ TDCX
2017 - 2021: Law @ University of Peradeniya