I'm a mother, I managed a team with more than 15 employees where I also worked with contract management with
outsourced companies. I have a good typing skills and Office programs, good communication, conflict management, non๏ฟพcomputerized files, schedule management and functional organization . Customer service, follow up, feedback (face to
face, email and phone). Always acting with empathy in customer service and support, follow up, feedback (in person,
email and telephone). I currently work in the IT area with global support analysis with services performed in English,
Spanish and Portuguese providing support in tools such as O365, Service Now, Success Factors, Active Directory,SCCM,
MS Teams, Cisco VPN, updates and software installation
| ๐ Nationality | ๐ง๐ท Brazil |
| ๐ก Residency | ๐ง๐ท Brazil |
| ๐ Location | ๐ง๐ท Brazil |
|
|
rok.co/@anapsy |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support ux cx o365 servicenow helpdesk service desk it management |
| Fluent in | portuguesespanishenglishitalian |
| Preferred timezone | 0, +1, +2,+3,+4,+5,+6,+7,+8,+9,+10,-1,-2,-3,-4,-5,-6,-7,-8,-9,-10 |
| Preferred annual pay (min) | $16,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - Now: IT System Analyst @ GM financial
2021 - 2021: IT System Analyst @ DISYS
2019 - 2021: IT Technical Support @ TIVIT
2021 - 2023: IT management @ Anhembi Morumbi