my role as a Customer Service Representative, I gained extensive experience in handling customer inquiries and resolving issues. I was responsible for responding to customer inquiries through various communication channels, such as phone, email, and live chat. I would actively listen to their concerns, ask probing questions to understand the root cause of the issue, and provide appropriate solutions or escalate the issue to the relevant department if necessary. I always ensured that I responded to customers in a timely and professional manner, prioritizing their satisfaction and building strong relationships.
I have an experience in zoho, goassin, help desk, freshcaller, slack
| ๐ Nationality | ๐ช๐ฌ Egypt |
| ๐ก Residency | ๐ช๐ฌ Egypt |
| ๐ Location | ๐ช๐ฌ Egypt |
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rok.co/@anaesraa1997 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support |
| Fluent in | arabicenglishturkish |
| Preferred timezone | Any time zone |
| Preferred annual pay (min) | $2,000/year |
| Preferred hourly pay (min) | $9/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Customer support @ Alquraan classes academy
2018 - 2022: Faculty of Science @ Asuit university