Remote worker with 2+ years of experience - Last seen 5 months ago

Certified IT Technician with one year experience in maintaining, troubleshooting, and optimizing hardware, software, and network system. Adept at providing technical support to end-users, resolving IT issues efficiently, and ensuring seamless business operation.
skills (Hardware/software support, Operating System, Cybersecurity Basics, Remote & on-site Support and Customer Service)
Experience:
Provide Level1/2 support for 100+ employees, resolving 90%+ tickets within SLA.
Reduce system downtime by 30% through proactive maintenance and upgrade.
Migrated Company data to a cloud-based backup system, improving disaster recovery.
Looking forward for a role in IT support, helpdesk, or field service where i can leverage my problem-solving skills , Opportunities to grow into network administration or cybersecurity.

🛂 Nationality	🇬🇭 Ghana
🏡 Residency	🇬🇭 Ghana
📍 Location	🇬🇭 Ghana
Remote OK	rok.co/@amoakomanuel11
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support operating system it support problem solving skills office 365
Fluent in	english
Preferred timezone	-4, -5, 0
Preferred annual pay (min)	$42,000/year
Preferred hourly pay (min)	$25/hour
Last seen	5 months ago
Signed up	6 months ago
Badges	👨‍💻 Remote worker