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@ameliagarcia

Remote worker with 19+ years of experience - Last seen ago

Self-starter with over 11 years of highly developed interpersonal and organizational skills who is prepared to work in a fast-paced, demanding environment. I have demonstrated leadership and influence skills including strategizing and driving change across multiple groups and departments. I can be characterized as independent, passionate, creative, results-oriented, but also flexible and enthusiastic. Without a doubt I am social, focused on quality and helpful. Customer satisfaction is my key focus. As a creative problem solver, I take pride in the service I deliver. I have the ability to learn quickly and be coached. In my previous experience, I have consistently met or exceeded targets. I am not afraid to speak my mind when seeing improvements, but have a realistic view on what can be done in limited time. I am, also, eager to learn about new technologies.


Skilled in customer success customer support technical support office365 apple 
Fluent in englishspanish
Preferred timezone CST
Preferred annual pay (min) $65,000/year
Preferred hourly pay (min) $30/hour
Last seen 1 year ago
Signed up 3 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2024: Client Success Specialist @ Indeed

2019 - 2021: Account Coordinator @ Shipwell

2018 - 2019: Senior Support Analyst @ Apple

2017 - 2017: Enterprise Account Advocate @ Apple

2017 - 2018: Product Verification Specialist @ Apple

2015 - 2015: Apple Product Specialist @ Volt Workforce Solutions

2015 - 2017: Customer Service Advisor @ Apple

2014 - 2014: Technical Support Advisor @ Volt Workforce Solutions

2013 - 2014: Data Entry Clerk @ HT Staffing

2012 - 2013: Inside Sales Representative - Retention @ Time Warner Cable

2008 - 2009: Business Office Support @ ARA Diagnostic Imaging

2007 - 2008: Inside Sales @ Protect America

Education

2012 - 2013: GED @ Austin Community College

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