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@amanda_porfirio

Remote worker with 5+ years of experience - Last seen ago

I have experience as an Associate Product Manager on the partnerships team at Yampi, where I contributed to essential discovery and delivery operations. I successfully developed and implemented the Affiliates and Specialists Programs.

Later, I worked as an Associate Product Manager on the Partners and Ecosystem team at Yampi, leading the development of a sustainable environment for partnerships with integrators, affiliates, and specialists. I connected their tools and services to Yampi, strengthening a collaborative ecosystem that ensures customer success.

I hold a degree in Computer Networks from FATEC Bauru, completed in 2019, with proficiency in network infrastructure, network point maintenance and configuration, server management, backup routines, and firewalls. Previously, I served as a Support Analyst for Yampiโ€™s e-commerce platform, providing high-level technical support to ensure an excellent user experience. I have significant experience in both customer service and the development of customer-centric products, ensuring that their needs and expectations are always at the heart of the solutions offered.


Skilled in agile ecommerce customer support market research metrics 
Fluent in portugueseenglish
Preferred hourly pay (min) $20/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2024: Associate Product Manager @ Yampi

2021 - 2022: Customer Support @ Yampi

Education

2023 - 2023: Product Discovery @ PM3

2017 - 2019: Technician of Computer Networks @ Fatec Bauru

5ms