I'm a Customer Service Representative with 8 years of experience providing excellent service by thinking outside the box. I was able to support customers across USA and Australia.
As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects. By combining my work ethic with the whole team, I look forward to how much of a difference I can contribute to the growth of the company.
I am very experienced in using CRM tools and other kinds of tools that could get the job done properly as instructed by the management.
๐ Nationality | ๐ต๐ญ Philippines |
๐ก Residency | ๐ต๐ญ Philippines |
๐ Location | ๐ต๐ญ Philippines |
Remote OK | rok.co/@alyanady |
X | alyanady |
https://www.linkedin.com/in/jennah-alyana-defensor-ba95397a/ | |
aliannaxvi | |
Skilled in | customer support chat support email support adobe photoshop microsoft word microsoft excel slack skype crm real estate lead generation inbound sales support chart splitting |
Fluent in | filipinotagalogenglish |
Preferred annual pay (min) | $10,000/year |
Preferred hourly pay (min) | $16/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2022: Customer Support @ Outdoorsy
2021 - 2021: Customer Loyalty Associate @ Balsam Brands
2020 - 2021: Chart Retrieval Specialist @ Change Healthcare
2015 - 2019: Customer Service Representative Tier 2 @ Telstra
2010 - 2014: Tourism @ San Sebastian College Recollectos de Cavite