Hey there, I'm Alexander G. Rillo, a skilled Systems Engineer with a passion for providing top-notch technical support. Over the years, I've honed my troubleshooting skills in software and hardware, specializing in areas like Adobe, VMware, Active Directory, and Microsoft Azure Management. With a keen eye for detail, I excel in resolving WAN/LAN connectivity issues and ensuring smooth operations for both on-site and remote team members. I bring extensive knowledge in managing Azure cloud environments, Microsoft Intune/AutoPilot, and VMware, and I'm committed to prompt issue resolution and customer satisfaction through collaboration with cross-functional teams. I take pride in creating and maintaining comprehensive technical documentation, and I hold a Bachelor of Science degree in Information Technology. With a solid record of dependability and a professional, respectful approach, I'm equipped to thrive in fast-paced environments and deliver exceptional technical support.
2016 - Now: Systems Engineer @ Cognizant
2010 - 2012: Bachelor of Science in Information Technology @ Polytechnic University of the Philippines