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@aletheia_brackett

Remote worker with 7+ years of experience - Last seen ago

Hi! Iโ€™m Aletheia Therese Brackett, a dedicated virtual assistant with a strong background in customer service and sales. With over two years of experience in phone sales and customer support, I have honed my skills in communication, problem-solving, and multitasking. My experience includes working with diverse clients, managing inquiries, and providing exceptional service to ensure a positive customer experience.

I pride myself on being outgoing, friendly, and approachable, which helps me build rapport with clients and colleagues alike. My proficiency in various software tools, including Microsoft Office and CRM systems, allows me to efficiently handle tasks and streamline workflows. Iโ€™m passionate about creating organized solutions and delivering results that exceed expectations.

Currently, Iโ€™m seeking opportunities where I can leverage my skills to support businesses and help them thrive. I am particularly interested in roles that allow me to contribute to team success and engage with clients in meaningful ways. If youโ€™re looking for a reliable and resourceful assistant who is committed to making a difference, I would love to connect!


Skilled in customer support phone sales virtual assistant e commerce crm microsoft office excel appointment setting communication skills problem solving multitasking time management email support inbound calls outbound calls data entry administrative support order tracking live chat support ticketing systems freshdesk google docs appointment scheduling workflow optimization us customer service e commerce industry task management remote work citrix microsoft teams outlook genesys lead generation real estate support property management marketing social media management email marketing calendar management 
Fluent in filipinoenglish
Preferred timezone +8, +11, -4
Preferred annual pay (min) $12,000/year
Preferred hourly pay (min) $9/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - 2024: Marketing and Acquisition Manager @ Together Light

2020 - 2023: Credentialing Coordinator @ Shearwater

2019 - 2020: Customer Service Representative @ Digital Room Inc

Education

2017 - 2021: BS Nursing @ Angeles University Foundation

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