Hi! Iโm Aletheia Therese Brackett, a dedicated virtual assistant with a strong background in customer service and sales. With over two years of experience in phone sales and customer support, I have honed my skills in communication, problem-solving, and multitasking. My experience includes working with diverse clients, managing inquiries, and providing exceptional service to ensure a positive customer experience.
I pride myself on being outgoing, friendly, and approachable, which helps me build rapport with clients and colleagues alike. My proficiency in various software tools, including Microsoft Office and CRM systems, allows me to efficiently handle tasks and streamline workflows. Iโm passionate about creating organized solutions and delivering results that exceed expectations.
Currently, Iโm seeking opportunities where I can leverage my skills to support businesses and help them thrive. I am particularly interested in roles that allow me to contribute to team success and engage with clients in meaningful ways. If youโre looking for a reliable and resourceful assistant who is committed to making a difference, I would love to connect!
2024 - 2024: Marketing and Acquisition Manager @ Together Light
2020 - 2023: Credentialing Coordinator @ Shearwater
2019 - 2020: Customer Service Representative @ Digital Room Inc
2017 - 2021: BS Nursing @ Angeles University Foundation