Remote worker with 14+ years of experience - Last seen 6 months ago

Experienced Customer Experience (CX) and Operations Manager with a proven track record of driving operational excellence
and enhancing customer satisfaction across diverse industries, including fitness, wellness, and hospitality. Leverages
leadership skills to coach teams, build strong relationships, and optimize processes, consistently achieving improved
performance metrics. Expertly utilizes CRM platforms and CX tools to enhance customer interactions and boost employee
engagement while spearheading continuous improvement initiatives. Demonstrates a strong ability to manage multiple
priorities, de-escalate complex situations, and guide teams through change in fast-paced environments. Equipped with a
multilingual skill set and a global perspective gained from international roles in Europe and the United States.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@alegiovinazzo
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	leadership coaching customer experience cx operations management strategic optimization workflow streamlining data analysis performance metrics system integration project management disruptionmitigation first contact resolution goal setting cross functional teams
Fluent in	italianenglishspanishportuguesefrench
Preferred annual pay (min)	$75,000/year
Preferred hourly pay (min)	$35/hour
Last seen	6 months ago
Signed up	4 years ago
Badges	👨‍💻 Remote worker 🎨 Maker 🎖 Early adopter