I am a dedicated customer support professional with a proven track record in delivering exceptional service and resolving issues. With excellent communication, problem-solving, and conflict resolution skills, I am committed to fostering a customer-centric culture. My experience includes handling escalated customer issues, coordinating with departments, and ensuring compliance. I thrive on meeting performance metrics and driving continuous improvement. Additionally, I have demonstrated my proficiency in English with an impressive Overall IELTS score of 7.5.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@akshayem |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | front end back end react microsoft office 365 marketing customer support communication problem solving conflict resolution exceptional service issue resolution escalated issues cross coordination compliance performance metrics continuous improvement |
| Fluent in | english |
| Preferred timezone | -5,-4,-3,-2,-1,0,1,2,3,4,5,6,7,8,9 |
| Preferred annual pay (min) | $10,000/year |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2018 - 2023: Customer Service & Crew Training Manager @ Grasshopper Hospitality
2017 - 2018: E-learning Support Advisor @ MWT Technologies
2016 - 2017: Customer Service Associate @ Firstsource Solutions
2009 - 2010: Diploma in Nautical Science @ Indian Maritime University