I worked with a bank as a customer service executive for 3 years. During these years, I had the opportunity of working in 3 units: the inbound, where we take calls from customers and resolve most issues on the call or escalate to the appropriate unit where necessary, the outbound where we make calls to Customers and respond to both internal and external mails and the social media unit where we handle complaints, requests and inquiries via social media platforms.
๐ Nationality | ๐ณ๐ฌ Nigeria |
๐ก Residency | ๐ณ๐ฌ Nigeria |
๐ Location | ๐ณ๐ฌ Nigeria |
Remote OK | rok.co/@akinakinwumi |
X | harkinwoomie |
akinakinwumi | |
Skilled in | customer support marketing front end backend office365 excel |
Fluent in | english |
Preferred timezone | 0,+1,+2,+3,+4,+5,+6 |
Preferred annual pay (min) | $24,000/year |
Preferred hourly pay (min) | $10/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2016 - 2019: Customer Service Executive @ Fidelity Bank PLC