Product Operations and Program Management leader with 15+ years of experience across SaaS, B2B analytics, and digital platforms. Drives cross-functional execution by translating customer behavior, product data, and market signals into structured operational systems, workflows, and insights that support product development, improve customer experience, and scale operations. Experienced partnering with Product, Engineering, and GTM teams to improve product adoption, streamline processes, and deliver data-informed improvements across the product lifecycle.
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| Skilled in | voice of the customer customer experience customer engagement product operations product strategy consumer insight operational strategy program manager |
| Fluent in | english |
| Last seen | 29 days ago |
| Signed up | 29 days ago |
| Badges |
๐ Newbie |
2025 - 2026: Product Operations & Insights Manager (Startup Environment) @ B2B Tech Group
2022 - 2025: Insights Operations Manager (Associate Director title internally) @ Bombora
2020 - 2022: Data Partnerships Manager - Cooperative @ Bombora
2020 - 2020: Digital Marketing and Analytics Manager @ Gregory FCA
2019 - 2020: Customer Experience Management Analyst @ CMI Compas
2012 - 2016: Proejct Specialist @ Johnson & Johnson
2002 - 2006: Consumer Psychology @ Penn State Univ