Accuracy. Proficiency. Assistance. Service. Satisfaction. Timeliness. These are my primary aims in rendering jobs to every client I will work for. I have extensive customer service experience and have worked in several BPO companies for 5 years. I am efficient, detail-oriented, and an extremely hard worker. I can give you my excellent typing skills and accuracy. Responding to and resolving on the first call, customer service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts, and correspondence.
Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics, including managing their health and well-being by selecting the best plan options, maximizing the value of their health plan benefits, and choosing a quality care provider. Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue, and providing an appropriate response to the caller
My number one goal is to give 100% client satisfaction. I am very thorough and willing to do whatever is necessary to provide an excellent final product for the client. I have a very reliable Internet fiber connection (45 Mbps download speed and 20 Mbps upload speed ) which is very necessary for an online job. Please feel free to contact me with any questions you may have.
๐ Nationality | ๐ต๐ญ Philippines |
๐ก Residency | ๐ต๐ญ Philippines |
๐ Location | ๐ต๐ญ Philippines |
Remote OK | rok.co/@ajgirl |
X | sexyallyza |
allyza_taz127 | |
Skilled in | customer support phone support healthcare and medical inbound inquiry virtual assistant customer service interpersonal skills |
Fluent in | englishtagalogfilipinovisaya |
Preferred hourly pay (min) | $5/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - 2022: Telemarketer @ IPTech Solutions
2021 - 2021: Records Pursuit @ Skycom BPO
2020 - 2021: Medical Teleinterviewer @ Sunlife
2019 - 2020: Benefit Advocate Key Account @ Optum Global Solution
2017 - 2019: Customer Service Associate @ The Results Companies
2015 - 2016: Recent Sales Outbound @ Telus International Philippines
2013 - 2015: Inbound Sales Advisor @ Convergys Services Phils. Corp.
2008 - 2011: Bachelor of Science in Nursing @ Father Saturnino Urios University