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@aify22

Remote worker with 4+ years of experience - Last seen ago

Dedicated and results-driven Customer Service and Administrative Professional with a proven track record in delivering exceptional support, managing administrative tasks, and enhancing client satisfaction. Skilled in efficiently handling customer inquiries, resolving issues, and providing product guidance to foster customer loyalty. Proficient in streamlining processes, organizing schedules, and coordinating projects to ensure smooth operations and timely completion of tasks. Recognized for strong communication, attention to detail, and the ability to work effectively in fast-paced, remote, and team-oriented environments. Passionate about enhancing customer experiences and contributing to organizational success through proactive problem-solving and service excellence.


Skilled in customer service effective communication problem solving conflict resolution time management administrative support office management crm database management scheduling calendar management document digital file organization sales upselling techniques product knowledge training attention to detail remote collaboration teamwork data entry reporting process improvement microsoft teams google suite asana trello clickup slack zendesk freshdesk hubspot monday com 
Fluent in english
Preferred timezone +1,+2, +3
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $5/hour
Last seen 1 year ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Virtual Assistant @ Digital witch Academy

2022 - 2023: Customer service Representative @ Edge multitech international limited

Education

2024 - 2024: virtual Assistant certificate @ Alx Africa

2024 - 2024: Customer success specialist @ CustomerSuccess.U

2023 - 2023: Customer service fundamentals @ Coursera

2023 - 2023: Technical Support fundamentals @ Coursera

5ms