I am 38 years old with a degree of Bachelor of Science in Hotel and Restaurant Management. I have been in BPO industry since 2007 with expertise in Billing, Sales and technical support. I have handled a team 0f 15 agents in one of the health care accounts that I worked with previously. I have been a sales POC on my team for 4 years and been with technical support for almost a year. I have knowledge in communicating and dealing with different kinds of clients by handling their concern with great confidence, making sure that they are happy and satisfied with the service that have offered.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@ahmeliabogsgmailcom |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | office 365 excel customer support |
| Fluent in | english |
| Preferred timezone | +8 |
| Preferred annual pay (min) | $40,000/year |
| Preferred hourly pay (min) | $4/hour |
| Last seen | 1 year ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
Sept 14, 2016 - February 14, 2022: Billing, Sales and Tech Specialist @ IQOR ILOILO (Bell Canada)
March 28, 2022 - February 14, 2022: Customer Health Advocate (Team Lead) @ EXL SERVICE (AETNA)
March 2016 - Sept 2016: Billing and Tech Customer Service Representative @ STARTEK ILOILO (Time Warner)
July 2014 - January 2016: Billing Customer Customer Service Representative @ TRANSCOM ILOILO (Comcast account)
july 2007 - Dec 2007: Customer Customer Service Representative @ ePLDT Venbtus (Dish Network )
Feb 21, 2023 - Present: Technical Support Specialist @ Telus International Philippines (Telus International)
2022 - 2006: Bachelor of Science in Hotel and Restaurant Management @ St. Therese MTC - Colleges, La Fiesta Site