Dedicated customer service professional with nearly 4 years of hands-on experience as Retail Officer at Air Alliance Ltd. (UPS Authorized Contractor). Expert in delivering excellent customer support, resolving inquiries and complaints efficiently, processing shipments, handling billing, and maintaining high client satisfaction in a fast-paced environment.
Proven achievements: 90%+ sales targets met, 98% weight processing accuracy in 2025, and trained 5 new hires on systems and protocols. Strong communication, emotional intelligence, problem-solving, and logistics knowledge. Fully remote-ready with reliable setup and flexible hours (evenings available to match US/EU time zones).
Actively seeking part-time or contract remote Customer Support / Customer Service roles worldwide.
| ๐ Nationality | ๐ง๐ฉ Bangladesh |
| ๐ก Residency | ๐ง๐ฉ Bangladesh |
| ๐ Location | ๐ง๐ฉ Bangladesh |
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rok.co/@ahmedshamim54922 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support customer service customer success issue resolution problem solving communication emotional intelligence logistics data analysis training microsoft office remote work part time contract flexible hours |
| Fluent in | englishbanglahindiurdu |
| Preferred timezone | +6 |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 27 days ago |
| Signed up | 29 days ago |
| Badges |
๐จโ๐ป Remote worker ๐ Newbie |
2022 - Now: Retail Officer @ Air Alliance Ltd. (Authorized Service Contractor of United Parcel Service - UPS)