Remote worker with 4+ years of experience - Last seen 6 months ago

Hi there! 👋

I'm a dedicated and empathetic Customer Support Specialist with over 3 years of hands on experience helping customers feel heard, supported and valued no matter where they are in the world.

Throughout my career, I’ve worked with diverse teams and customers across multiple time zones, providing top notch support via email, live chat and social media. I specialize in creating smooth, human-centered customer experiences, whether I’m troubleshooting an issue, walking someone through a process, or just making sure they feel confident using a product.

I’m highly proficient with industry standard tools like Zendesk, HubSpot and Freshdesk and I’m quick to adapt to new platforms. From tagging and ticket management to building out knowledge base content, I know how to keep a support queue organized and efficientwhile still adding a personal touch to every interaction.

Here’s what I bring to the (virtual) table:

. A strong command of written and spoken English

. A calm, solutions-first approach even in high pressure situations

. Experience working in fast-paced, remote teams

. The ability to balance empathy with efficiency

. A knack for turning frustrated customers into loyal ones

I believe great support goes beyond solving issues it’s about building relationships, trust and long term satisfaction. If you're looking for someone who truly cares about your customers and brings energy and professionalism to every conversation, I’d love to be part of your team.

Let’s create excellent customer experiences together.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@agbonkpolor_lilian_esohe
🔗 Website	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
GitHub	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
X	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support email support appointment setting
Fluent in	english and bilingual
Preferred timezone	9 ( GMT+1 )
Preferred annual pay (min)	$2,000/year
Preferred hourly pay (min)	$10/hour
Last seen	6 months ago
Signed up	6 months ago
Badges	👩‍💻 Remote worker