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@adeolua

Remote worker in Lagos, Nigeria with 12+ years of experience - Last seen ago

ITIL-oriented Technology Support Manager having a strong interest in technology with 4+ years of experience managing technical support teams and 8+ years of experience as a Technical Support Engineer, possessing proven leadership skills, a business-oriented mindset, and the ability to relate them to the IT organization and vice versa. I also possess strong interpersonal skills and the ability to communicate comfortably with all levels of management, while driving continual improvement into the internal IT systems & processes. Experienced in working in virtual and remote teams, and general knowledge/experience with IT Infrastructure, security, databases, technical documentation, and web development and administration.


Skilled in office 365 google workspace active directory sql dns tcp ip protocols firewall security virtualization os mac windows linux freshservice jira service desk zendesk node reacts js html5 css3 wordpress github docker aws php python django laravel agile methodologies matlab 
Fluent in english
Last seen 4 years ago
Signed up 4 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2020 - Now: Technology Support Manager @ Helium Health

2018 - 2020: CRM Support and Operations Team Leader @ Strategic Dataworks Software Developers

2017 - 2018: Technical Support Engineer @ Strategic Dataworks Software Developers

2016 - 2017: Product Manager & Webmaster @ Integrated Software Services Limited (ISSL)

2014 - 2015: Web developer & Technical Officer @ Integrated Software Services Limited (ISSL)

Education

2009 - 2013: BSc Computer Science @ Ajayi Crowther University, Oyo

5ms