Remote worker with 4+ years of experience - Last seen 8 months ago

Technical Support Associate with 2+ years of experience in IT support, troubleshooting, and system
administration.
Specialized in providing Level 1 & Level 2 technical support for enterprise environments. Expertise
in ServiceNow,
Windows troubleshooting, networking, and cloud administration (AWS, Azure). Proven ability to
resolve high-volume
technical issues, ensuring SLA compliance and reducing downtime. Strong knowledge of Active
Directory, IAM, VPN,
and PowerShell automation. Seeking an IT administration or cloud support role to optimize business
efficiency.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@adarshgore1122
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	it support servicenow windows remote desktop support networking lan wan linux ubuntu mysql dns dhcp ticket management sla compliance citrix avaya excel active directory azure ad aws iam vpn iam policies powershell python scripting for automation cloud administration aws ec2 azure virtual machines it security compliance iso 27001 nist frameworks problem solving customer service team collaboration communication time management analytical thinking customer support service operations international voice chat support uk us customers call handling live chat management sla compliance quality assurance ticketing systems issue resolution escalation handling customer retention network billing support for uk us telecom providers crm platforms salesforce zendesk freshdesk ticketing case management systems voip network troubleshooting remote troubleshooting tools cloud based contact centers five9 genesys nice in contact ms office suite excel word outlook powerpoint knowledge base management
Fluent in	englishhindimarathi
Preferred timezone	+5.30
Preferred annual pay (min)	$1,000/year
Preferred hourly pay (min)	$14/hour
Last seen	8 months ago
Signed up	8 months ago
Badges	👨‍💻 Remote worker