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@abhisekhbanerjee

Remote worker with 18+ years of experience - Last seen ago

Team Manager Lead | Operations Management | People Management | Process Management | Cross Functional Leadership | Technical Support | 12+ years of Experience friendly and engaging operations leader to inspire staff to perform their best. Detail oriented and experienced team manager passionate about team management and operational deliverables. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction. Regularly exceed operational goals and a master in the art of upselling.


Skilled in operations management team manager project leadership cross functional people management runbook management conflict management 
Fluent in englishhindibengali
Preferred timezone EST, PST, CST, IST, MST, UK
Preferred annual pay (min) $35,000/year
Preferred hourly pay (min) $20/hour
Last seen 18 days ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - 2025: Team Lead @ Accenture

2020 - 2023: Technical Lead @ HCL Technologies

2019 - 2019: Customer Care Executive @ EXL

2014 - 2018: IT Operations Associate @ Accenture

2014 - 2014: IT Analyst @ Tata Consultancy Services

2013 - 2014: Senior IT Analyst @ Accretive Health Services Pvt Ltd

2010 - 2012: PRACTITIONER-TECH SERV. OPS @ IBM Daksh

2008 - 2010: Associate @ Wipro BPO

Education

2004 - 2007: Graduation @ University of Burdwan, West Bengal

2002 - 2004: High School @ CISCE

1991 - 2002: Matriculation @ CISCE

7ms