Motivated Team Leader with over a year of experience in operations management. Skilled in streamlining processes, enhancing
team productivity, and maintaining quality standards to meet service level agreements. Strong in personnel management,
scheduling, and performance optimization. Proven track record of reducing attrition and ensuring operational compliance. Seeking a
challenging Team Lead role to contribute to organizational success and career growth.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@abhijeetkaushik4 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | people management operations management advanced excel mis ms office crm project management manual testing team management e commerce sla management quality process improvement attrition team leading customer support escalations csat kpi |
| Fluent in | english |
| Preferred timezone | +1, +0, -6, -7, -8, -9, +5:30, +5, +6, +4 |
| Preferred annual pay (min) | $45,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2023 - current: Team Lead Operations @ Bigbasket
2021 - 2023: Team Lead Operations @ Teleperformance
2019 - 2021: Customer Service Associate @ Cogent
2018 - 2018: Customer Service Associate @ Teleperformance
2012 - 2016: bachelor of engineering @ RGPV University, Bhopal