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@aapardorivera

Remote worker with 7+ years of experience - Last seen ago

Results-driven professional with experience in account management and customer success, specializing in building and strengthening strategic B2B relationships. Skilled in coordinating cross-functional teams, enhancing customer experience through personalized solutions, and optimizing processes using digital tools and CRM platforms. Adept at ensuring seamless communication between clients, operations, and internal teams to maximize customer retention and satisfaction.


Skilled in critical thinking time management resilience adaptability growth mindset problem solving effective communication data entry task prioritization generative ai copilot prompt engineerign google workspace remote collaboration goal oriented thinking 
Fluent in spanishenglish
Preferred timezone utc -4,-5,-6,-7
Preferred annual pay (min) $25,000/year
Preferred hourly pay (min) $10/hour
Last seen 5 months ago
Signed up 5 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2024 - Now: Site Activation Coordinator (Colombia, Peru and CENCA) @ IQVIA

2023 - 2023: Senior Logistics Coordinator (Freight Broker) @ USA Truck Brokers

2021 - 2023: Drayage Specialist (Freight Broker) @ Dedicated Ground Logistics (DGL)

2019 - 2021: Bilingual tecnical support / Customer Service Representative @ SITEL

Education

2025 - 2025: Generative AI for Marketing with Microsoft 365 Copilot Professional Certificate @ Linkedin learning / Microsoft

2025 - 2025: Career Essentials in Generative AI @ Linkedin learning / Microsoft

2025 - 2025: Learning Notion @ Linkedin learning

2022 - 2022: Logistica @ Politecnico de Colombia

5ms