Service-minded Customer Experience Specialist with 10+ years of experience in customer service delivery, business process improvement, banking operations and a broad knowledge of Payment Infrastructure within a diverse environment. Adept at handling a wide range of contact methods while providing first class service with every interaction. Keen ability to assess ineffective areas of customer service and proposing effective solutions. Bringing knowledge of customer loyalty, relationship and value management to achieve Financial Inclusion and Customer Satisfaction.
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rok.co/@aamanuels |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | react native html css js sql front end mobile dev customer support tableau power bi |
| Fluent in | english |
| Preferred annual pay (min) | $90,000/year |
| Preferred hourly pay (min) | $100/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ Early adopter |
2022 - Now: Data & SQL Freelance Instructor @ SelfEmployed
2019 - 2022: Head, Cash Centre @ Polaris Bank Limited
2012 - 2019: Head, Customer Service Officer @ Skye Bank Plc
2004 - 2008: Bsc Microbiolgy @ Olabisi Onabanjo University Ogun State