Remote worker with 9+ years of experience - Last seen 1 year ago

I´m Maddi Lezertua and I bring over 3 years of experience improving customers and partners satisfaction and building their loyalty to successfully achieve the companies' market objectives.

In my previous role at Txogitxu meat supplier company I was in charge of 50 portfolios of International customers. I contributed to manage the market openings in Europe and Asia by filling required export documentation and tracing the correspondent logistical organization. Moreover, my duty was to constantly inform and introduce our new product catalogue in order to get up to 40% increasing the sales by different strategies of market openings.

Regarding to my experience in Smartbox company, I led a 70 portfolios of partners which were high scale hotel chains, restaurants or wellness centres. One notable success was implementing a organizative management Salesforce ticketing system that increased team collaboration and efficiency, reducing in a 60% the problem solving time for technical or configuration issues of partner´s booking systems.

I believe that consider customer success as a philosophy it is the way to maximize customer retention and create opportunities for revenue expansion within the customer base.

🛂 Nationality	🇪🇸 Spain
🏡 Residency	🇪🇸 Spain
📍 Location	🇭🇷 Croatia
Remote OK	rok.co/@23maddi
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	account management technical support problem solving customer loyalty marketing international sales salesforce office 365
Fluent in	spanishenglishbasque
Preferred timezone	0,+1, +2,+3
Preferred annual pay (min)	$25,000/year
Preferred hourly pay (min)	$18/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter