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๐ŸŒŽ Distributed team
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๐Ÿ“† 4 day workweek
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๐Ÿ’ต Salary
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๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong Remove this filter
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EventX


๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong
๐Ÿ’ฐ $65k - $125k*

Engineer

 

Developer

 

DevOps

Financial

System

Educational

This job post is closed and the position is probably filled. Please do not apply. Work for EventX and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 1 hour ago
\nSoftware Engineer (Senior or Junior)ย \n\n\n\n\nTNCย Hong Kong is hiring a (Senior) Software Engineerย to join our growing team of 15. A fresh graduate may also be considered.ย \n\nYou may be remote but must be within 2+- time zone within Hong Kong (e.g. Singapore, Malaysia, Korea, Philippines, etc.). You must be fluent in English, Mandarin and Cantonese are a plus.\n\nWe provide full benefit, educational budget, competitive salary, and massive frequent bonuses based on achievements, as well as big ownership for managing things directly.\n\n\n\n\nRequirements\n\n* Strong MVP and startup mindset.\n* Clean codes easy to read, test, and maintain\n* Strong knowledge inย Node.js and/or JavaScript frameworks (Koa, Express, React, Vue.js etc) - You donโ€™t need to know all of these, as long as you are eager and able to learn.\n* Eager to quickly pick up new technologies such as TypeScript and ReactNative\n* Understanding of Linux and/or AWS environment\n* Understanding of micro-services architecture\n* Ship high-quality solutions guarded by automated test cases, with a sense of urgency and speed\n* Work closely with PMs, Designers, internal and external stakeholders\n* A blend of engineering, product, UI/UX, and people knowing that lets you jump into a fast-paced environment and contribute from day one.\n* Owning a large part of the process from problem understanding to shipping the solution\n\n* Drive product initiatives\n* Motivation and enjoyment for a startup environment\n\n* Bachelorโ€™s degree in Computer Science, Computer Engineering, or equivalent work experience.\n* Fresh Graduates will also be considered.\n\n\n\n\n\nResponsibilities\n\n* Be part of a strong team of 15+ engineers, with a large amount of ownership and responsibility for managing things directly\n* Ship high-quality solutions guarded by automated test cases, with a sense of urgency and speed\n* Code reviews. We invest in spreading knowledge around the team, and keeping our code easy to read, test, and maintain\n* Work closely with Product Managers, Designers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution\n* Have the freedom to suggest and drive product initiatives\n\n\n\n\n\nWe Offer\n\n\n* Agile development environment with a strong team.\n\n* Flat team structure.\n\n* Typescript with monorepo supported by Yarnโ€™s workspaces as our foundation.\n\n* High-quality technical foundation with automated test cases and practical DevOps flow.\n\n\n\n\n\n\n\n\nBenefits\n\n\n* Work in a really promising industry and vertical (virtual events has been one of the most invested industries in 2020)\n\n* Unique Dynamic Salary System (Guaranteed extra bonus for according to performance)\n\n* Opportunity to work at a disruptive startup with expanded responsibilities\n\n* Stock options available (for critical contribution shown)\n\n* Massive financial reward upon success\n\n* Collaborative startup culture that really makes a difference and drives impact\n\n\n\n\nWe look forward to your application. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Developer, Digital Nomad and DevOps jobs that are similar:\n\n $65,000 — $125,000/year\n \n\n#Location\nHong Kong
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Greenback Expat Tax Services

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

โ›ฉ Asia
๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong
๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa
๐Ÿ‡ช๐Ÿ‡บ Europe
๐ŸŒ Worldwide
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ’ฐ $30k - $60k

Sales

 

Customer Support

 

Non Tech

Accountant

Analytics

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Greenback Expat Tax Services

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๐Ÿ‘€ 7,747 views

โœ… 886 applied (11%)

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Greenback Expat Tax Services is hiring a
Remote Customer Support Champion

## The Role and Who Weโ€™re Looking For\n\nGreenback Expat Tax Services is a company that specializes in preparing tax returns for Americans living overseas. We are a highly energetic, positive, resourceful team working virtually across the globe. We believe that executional excellence is key to success. We are currently seeking a talented, passionate, enthusiastic Customer Support Champion to join our team. As a business, our DNA and core are about excellence in customer experience plus weโ€™re in a big period of growth for the business, so we see this role as one of the most integral ones on our team.\n\nThe role has two critical and interrelated, but distinct responsibilities. You need to be passionate, experienced, and talented at both.\n\n**Customer Care:**\n\nWe call this role a โ€œcustomer championโ€ for a reason-your role is to be the customer advocate and champion for our business. Good customer service seeks to understand a customerโ€™s situation and help them resolve that situation at the first point of contact. Great customer service seeks to resolve that customerโ€™s need and translate that need back to the business to ensure that we improve sometimes in tiny ways and avoid any customer having a similar confusion moving forward. Incredible customer service does not just that but seeks to listen to whatโ€™s not being said, read between the lines, and take that back to make the experience better for that customer and every one after that one. We believe our customers deserve incredible customer care. So, if you do too, and you love to help people, canโ€™t stand the idea of anyone ever being confused, or have anything other than a surprisingly delightful experience working with us, weโ€™d love for you to apply.\n\n**Sales:**\n\nIn the same way that we care deeply about customer experience, we also understand that in order to win that business, we need to earn the trust of prospective customers. Thatโ€™s not easy (nor should it be!). We know that when someone starts the process of engaging a tax preparer, they may feel anxious, they may feel frustrated, and they may dread the process. Taxes arenโ€™t at the top of their list, and they need us to make it easy for them, but also make them feel confident that we are in control of their tax needs. The right salesperson doesnโ€™t just answer a question but helps to really explain and articulate what makes Greenback special and why weโ€™re a great fit compared to other alternatives. The right salesperson can speak intelligently about taxes, about how we work, about the strength of our accountant team, and do so in a genuine, non-pushy way. Timeliness, appropriate feedback, good knowledge of the industry as well as our internal process are all critical to the role.\n\nLast but certainly not least weโ€™re looking for someone whoโ€™s a great fit for our company culture. Weโ€™re a small, tight-knit team-all of us working remotely from home offices. Weโ€™re growing fast (check us out on the INC 5000 list-woohoo!). Weโ€™re obsessive about customer experience, believe that planning is the key to success, and like to work hard and make things happen-but also live our lives outside of the (home) office too! Weโ€™re looking for someone who is confident, reliable, an excellent communicator loves working in a fast-paced team, and is able to get things done with minimal supervision (we donโ€™t like looking over your shoulder and donโ€™t think youโ€™d like that either).\n\n## Key Skills Needed\n\n* Excellent communication skills (does that go without saying?). You will mostly be speaking with people via email (80%), with some phone calls (20%). You need to be able to read between the lines and craft messaging that is warm, friendly, professional and really meets the need of the specific demands of that email interaction.\n* The ability to convert warm leads at a high volume by setting proper expectations, providing thoughtful responses, and clearly outlining the next steps.\n* Ability to identify opportunities to add value by monitoring industry changes, trends, and customer needs.\n* Use analytics to manage and measure your success, know where to put additional effort, and prioritize. That means you need to be someone who can manage targets, metrics, and can analyze these metrics, understand what they mean, and make good decisions as a result.\n* Excellence in execution: Attention to detail and ability to keep organized/juggle multiple things at once. Weโ€™re a seasonal business, so there are times when our inboxes are on fire! This is part of the role and being organized, handling stress well, and being able to juggle high-demand situations comes with the territory.\n* We donโ€™t expect you to be an accountant, but you will need to learn and become a subject matter expert on US expat taxes.\n\nBonus: current or former expat, or someone who appreciates or gets excited about the expat life.\n\nTime zone: weโ€™re looking for someone who is in a fixed time zone. Weโ€™re not looking for long-term travelers/people who arenโ€™t in the same time zone most of the year.\n\n## What We Offer\n\n* The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventure.\n* We have an excellent benefits package that includes a 401k plan (with a 6% company match).\n* Medical, vision, and dental coverage as well as a short-term disability!\n* Annual team trip (last year: San Diego, 2019: Playa del Carmen, Mexico).\n \n\nPlease mention the word **COMPACTLY** when applying to show you read the job post completely (#RNDQuMjAwLjEzNy42Mw==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $30,000 — $60,000/year\n \n\n#Location\nRemote in Asia / Hong Kong, South Africa, Europe, or New Zealand
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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