Careers at Tide is hiring a Remote Lead Product Manager Cards
\nAbout Tide\n\nAt Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.\n\nLaunched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. \n\nTide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. \nAbout the role\n\nAs a Lead Product Manager for Tide’s global card issuing product suite, you will build strategy and execute delivery of our global card issuing product suite across our Europe businesses. \n\nYou’re an experienced Product Manager with a broad skill set - driven, analytical, commercial and strategic with a passion for using technology to deliver great card products, features and experiences for our businesses. You are resolutely customer-focused and recognise the importance of truly understanding what matters to customers, constantly obsessing about customer.\n\nYou’ll be working as part of a team to help us build card business expense solutions for micro and small businesses. \n\nYou’ll be working alongside experienced product professionals and hand-in-hand with senior developers, data scientists, designers, and marketers to research, build, ship and improve the product. You will be commercially focused and you will need a good understanding of data and ability to make decisions based on those metrics. You will be evaluating a competitive space and striving to continuously improve our position in the market.\n\n\n* Develop and drive the product vision & strategy within our card issuing business, aligned with the company's overall objectives and targets.\n\n* Conduct market research to identify trends, competitive landscape, and customer needs to inform product decisions.\n\n* Drive the product-led cross-functional teams through the product development lifecycle, from concept to launch and eventual value realisation, while ensuring timely delivery and quality.\n\n* Prioritise product features and enhancements based on market requirements, customer feedback, and business goals.\n\n* Create and maintain a product roadmap, ensuring alignment with near- & medium-term business objectives and long-term vision.\n\n* Collaborate closely with internal stakeholders, including engineering, operations, risk, marketing and other product teams, to ensure a coordinated product strategy and successful launches.\n\n* Define and scope new product ideas leveraging internal technology and external vendor solutions.\n\n* Cultivate a seamless customer experience by ensuring the smooth functioning of automated and manual processes.\n\n* Lead by example: you will be hands on, take ownership for business metrics and product KPIs and play a pivotal role in bringing all stakeholders onboard.\n\n* Responsible for working with the finance team during our quarterly forecasting cycles.\n\n* Responsible for driving revenue growth through insights, developing and delivering product features, creating product efficiencies and enhancements to the customer experience and along customer journeys.\n\n\n\nWhat we are looking for\n\n\n* You have 9+ years of experience in Cards (Debit, Prepaid & Credit) Product Management with Proven experience working with agile/scrum delivery teams.\n\n* Strong understanding of the card issuing, payments, and financial technology preferably with strong experience in App development across global geographies.\n\n* You’re a product evangelist: obsessed with the end user, well-versed in best in class product research and development practices and are willing to share your knowledge with other product owners\n\n* Leadership acumen and a desire to mentor and manage fellow PMs\n\n* Comfort in a fast-paced environment, adapting to shifting priorities and pioneering new processes.\n\n* You have Technical knowledge and experience with API-based products.\n\n* Strong understanding of the latest payment scheme rules & wider regulations in global markets and can articulate risk implications of card products.\n\n* A proactive "can-do" attitude, adept at multitasking and achieving results.\n\n* Commercial experience is driving growth revenue and have a strong understanding of the card revenue drivers across the cards flywheel\n\n* Strong communication skills and have the ability to communicate to stakeholders at different levels. \n\n\n\nWhat you’ll get in return:\n\n\n* 25 days paid annual leave \n\n* 3 paid days off for volunteering or L&D activities\n\n* Extended maternity and paternity leave covered by the company\n\n* Personal L&D budget in the amount of 1000 BGN per year\n\n* Additional health & dental insurance\n\n* Mental wellbeing platform \n\n* Fully covered Multisports card\n\n* Food vouchers\n\n* Snacks, light food, drinks in the office\n\n* WFH equipment allowance\n\n* Flexible working from home\n\n* Sabbatical Leave\n\n* Share options\n\n\n\nTidean Ways of Working\n\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. \n\nWhile remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. \nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \n\nWe are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n#LI-AJ1 #LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior and Marketing jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSofia, Sofia City, Bulgaria
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Wirex is hiring a Remote Web3 Marketing Growth Manager
\nWe are seeking a dynamic Web3 Marketing/Growth Manager to join our innovative team. This role is ideal for someone who is passionate about blockchain technology and possesses a keen understanding of digital economies, including the mechanics of Points systems and Airdrops. \n\n \n\nWho we are \n\nWe're Wirex, a trailblazer in the digital currency space, renowned for introducing the first-ever crypto-linked debit card and setting up the world's first cryptocurrency rewards scheme. Our vision is to make digital currency benefits accessible to everyone, from instant international money transfers to trading 130+ top tokens securely and affordably. \n In our commitment to innovation, Wirex is also a leader in the web3 arena, incubating multiple cutting-edge projects. Joining our team offers a unique opportunity to work on pioneering web3 initiatives that are setting trends and shaping the future of digital finance. With over 6 million users across 130 countries, our impact continues to grow globally. \n\nThe Web3 Marketing/Growth Manager will be responsible for developing and implementing growth strategies to increase user adoption, manage community initiatives, optimize Points systems, and leverage Airdrop mechanics to enhance user engagement within the Web3 space. \n \n\nResponsibilities \n\n— Strategy Development: Design and execute comprehensive growth strategies focused on user acquisition, retention, and engagement within the Web3 ecosystem, including the optimization of Points systems and the strategic use of Airdrops. \n — Market Analysis: Continuously analyze market trends and user feedback to adjust strategies accordingly and stay ahead of industry shifts. \n — Community Engagement: Build and maintain strong relationships with the community through regular interaction, feedback collection, and engagement initiatives. \n— Partnership Management: Identify and establish strategic partnerships with other blockchain entities, influencers, and community leaders. \n— Performance Metrics: Monitor and report key performance indicators related to growth. Analyze data to determine the effectiveness of marketing campaigns and strategies. \n — Content & Social Media Management: Oversee the creation and distribution of engaging content across various platforms, including blogs, social media, and forums, tailored to the interests of the Web3 audience. \n— Team Collaboration: Work closely with product, engineering, and marketing teams to align growth strategies with product developments and marketing campaigns. \n \n\nRequirements \n— Previous experience working in growth or marketing analytics, in Web3 projects. \n— Strong understanding of blockchain technology, cryptocurrency, and the broader Web3 ecosystem. \n— Knowledge of Points and Airdrop mechanics. (must have). \n— Excellent analytical and problem-solving skills with a data-driven approach to decision-making. \n— Outstanding communication and interpersonal skills, capable of fostering strong relationships. \n— Proficient in the use of analytics tools (e.g., Google Analytics, Mixpanel) and familiar with CRM software. \n— Creative thinker with a track record of executing innovative growth tactics. \n— Ability to work independently in a fast-paced, remote environment. \n— Upper-intermediate/Advanced level of English. \n\n \n\nBenefits \n— Premium tariffs for our product. \n— Semi-remote work with flexible hours—work from home or office. \n— Home office allowance. \n— Virtual share options scheme after the probation period. \n— Comprehensive medical insurance after one month of collaboration. \n— Generous vacation policy: 23 business days of paid leave + 12 paid floating holidays. \n— Paid sick leave, Birthday, and Anniversary leave. \n— Length of Service Holidays. \n— Engaging in online events for learning and enjoyment. \n— Coworking with all facilities and shelter. \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Design and Marketing jobs that are similar:\n\n
$75,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Wirex is hiring a Remote Compliance Support Manager
\nWirex is seeking a dedicated Compliance Support Manager to lead our Compliance Support team in optimizing customer support operations related to risk and compliance matters. The Compliance Support Manager will play a critical role in fostering collaboration between the support and compliance departments, driving process improvements, and ensuring regulatory compliance while maintaining high levels of customer satisfaction. This position requires strong leadership skills, regulatory knowledge, and a customer-centric mindset. \n\n\n\n\nResponsibilities: \nTeam Leadership and Management \n— Lead and manage the Compliance Support team, providing guidance, coaching, and support to team members. \n— Establish clear goals and performance expectations aligned with departmental objectives. \n— Foster a culture of collaboration, accountability, and continuous improvement within the team. \nCross-Functional Collaboration \n— Work closely with the Risk and Compliance (R&C) department to prioritize and resolve compliance-related customer issues. \n— Collaborate with compliance stakeholders to identify trends, escalate issues, and implement proactive solutions. \n— Advocate for customer needs while ensuring adherence to regulatory requirements and company policies. \nProcess Optimization and Improvement \n— Identify opportunities to streamline support processes and reduce resolution times for compliance-related inquiries. \n— Implement and monitor key performance indicators (KPIs) to track progress and drive continuous improvement. \n— Provide insights and recommendations for process enhancements based on customer feedback and industry best practices. \nCustomer Satisfaction and Quality Assurance \n— Monitor customer satisfaction metrics and trends, taking proactive measures to address areas of concern. \n— Implement strategies to achieve and maintain a CSAT score of 70% or higher. \n— Ensure compliance with quality assurance standards and achieve a 95% QA score for compliance support interactions. \nRegulatory Compliance and Training \n— Stay abreast of regulatory requirements and industry trends related to compliance support. \n— Develop and deliver training programs to ensure team members are equipped with the knowledge and skills to address compliance-related inquiries effectively. \n— Conduct regular audits and reviews to ensure compliance with relevant regulations and internal policies. \n\n\n\n\nQualifications: \n— Proven experience in customer support management, with a focus on compliance or regulatory matters. \n— Strong understanding of regulatory requirements and compliance standards, preferably in the financial services industry. \n— Excellent leadership and team management skills. \n— Effective communication and interpersonal abilities, with the ability to collaborate across departments and levels of the organization. \n— Analytical mindset with the ability to analyse data, identify trends, and make data-driven decisions. \n— Experience working in a fast-paced, dynamic environment. \n\n\n\n\nKey Performance Indicators (KPIs): \n— Reduce resolution time by 50% within six months. \n— Achieve and maintain a CSAT score of 70% within six months. \n— Implement a minimum of three tangible customer journey enhancements per quarter in collaboration with R&C. \n— Achieve a 95% QA score for compliance support interactions. \n\n\n\n\nBenefits: \n— Premium tariffs for our product. \n— Semi-remote work with flexible hours—work from home or office. \n— Home office allowance. \n— Virtual share options scheme after the probation period. \n— Comprehensive medical insurance after one month of collaboration. \n— Generous vacation policy: 23 business days of paid leave + 12 paid floating holidays. \n— Paid sick leave, Birthday, and Anniversary leave. \n— Length of Service Holidays. \n— Engaging in online events for learning and enjoyment. \n— Coworking with all facilities and shelter. \n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWirex is seeking a dedicated Efficiency Manager to optimize our current setup of Freshdesk, our primary customer support platform. The Efficiency Manager will be responsible for streamlining operations, enhancing integration with other tools such as Jira and our database (DB), and improving reporting capabilities. This role requires strong organizational skills, attention to detail, and the ability to implement efficient workflows. \n\n \n\nResponsibilities: \n\nFreshdesk Clean-up \n— Identify and address open and pending status tickets that are not assigned to any workflow. \n— Streamline ticket management processes to ensure timely resolution and minimize backlog. \n— Conduct regular audits to maintain system cleanliness and optimize performance. \n\nIntegration Enhancement \n— Collaborate with relevant teams to ensure seamless integration between Freshdesk, Jira, and our database. \n— Implement strategies to pass relevant information from our database to Freshdesk for improved user experience and efficiency. \n— Troubleshoot integration issues and work towards solutions in a timely manner. \n\nKnowledge Base Improvement \n— Enhance the self-service knowledge base to empower users and reduce reliance on agent interactions. \n— Develop and refine knowledge base articles and flows to address common customer inquiries. \n— Monitor and analyse user feedback to continuously improve the effectiveness of the knowledge base. \n\nPerformance Metrics and Reporting \n— Define key performance indicators (KPIs) to measure the efficiency and effectiveness of support operations. \n— Generate regular reports on ticket resolution times, customer satisfaction scores, and other relevant metrics. \n— Provide insights and recommendations based on data analysis to drive continuous improvement. \n\nTraining and Support \n— Train support agents and other relevant staff on best practices for utilizing Freshdesk and related tools. \n— Provide ongoing support and guidance to ensure team members are equipped to effectively utilize the system. \n\n \n\nQualifications: \n— Proven experience in managing and optimizing customer support systems. \n— Familiarity with ticketing systems, CRM platforms, and database management. \n— Strong analytical skills with the ability to interpret data and identify trends. \n— Excellent communication and interpersonal skills. \n— Ability to work independently and collaboratively in a fast-paced environment. \n — Prior experience with Jira integration is a plus. \n— Fluency in English; proficiency in additional languages is advantageous \n\n \n\n Key Performance Indicators (KPIs): \n— Complete the Freshdesk clean-up project within three months. \n— Improve self-service knowledge base and flows to reduce agent interaction by 20% within six months. \n— Ensure Freshdesk is correctly integrated with Jira and our DB within four months. \n— Drive ongoing efficiency and analytic improvements to enhance customer support operations. \n\n \n\nBenefits: \n— Premium tariffs for our product. \n— Semi-remote work with flexible hours—work from home or office. \n— Home office allowance. \n— Virtual share options scheme after the probation period. \n— Comprehensive medical insurance after one month of collaboration. \n— Generous vacation policy: 23 business days of paid leave + 12 paid floating holidays. \n— Paid sick leave, Birthday, and Anniversary leave. \n— Length of Service Holidays. \n— Engaging in online events for learning and enjoyment. \n— Coworking with all facilities and shelter. \n\n \n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Dune Analytics is hiring a Remote Content Marketing Manager
\nAbout Dune\nDune is on a mission to make crypto data accessible. We’re a collaborative multi-chain analytics platform used by thousands of developers, analysts, & investors to understand the on-chain world and the frontiers of finance. We’re a team of ~50 employees, working together across Europe and eastern US timezones 🌍️. We believe in our mission, and in building a powerful, open product that allows individuals and communities to do deep research into important ecosystems like Bitcoin, Ethereum, Solana, and many more. \n\nWe’re backed by some of the world's best investors. In February 2022, we announced our Series B funding round led by Coatue and Union Square Ventures, an important milestone that allowed us to double down on our mission. We’re using the funds to educate, reward and empower a new generation of onchain analysts aka Wizards 🧙♀️\n\nIf you want to have one of the highest impact jobs on the planet, come join our wonderful team of Galaxy brains.\n\nLearn more about us:\nThe Dune Manifesto\nDune's Vision\nValues and working at Dune\nMeet the team\n\nAbout the Role:\n\nAs a Content Marketing Manager, you will play a pivotal role in fueling the growth of our blockchain data platform. Reporting directly to the GTM Lead, you'll be at the forefront of a multifaceted marketing and community-building initiative that is foundational for our expansion. As the only marketing resource, you will have a unique opportunity to make a substantial impact and should be ready to roll up your sleeves.\n\nWe are looking for ambitious team players with a growth-oriented and competitive mindset. If you're excited about making a significant mark in the crypto industry and thrive in a fast-paced environment that demands agility and meticulous execution, this role is tailor-made for you.\n\nKey Responsibilities:\n\n* Operate email marketing campaigns and nurturing programs to engage and captivate our diverse audience.\n\n* Lead the development of compelling content, spanning blog posts, case studies, marketing collateral, and sales materials.\n\n* Take charge of our social media channels (Twitter, LinkedIn, etc.) to enhance our online presence, and create compelling content marketing to foster engagement.\n\n* Collaborate with partners and customers to develop co-marketing campaigns that amplify our reach in the market.\n\n\n\n\nMinimum Requirements:\n\n* 4+ years of experience in marketing, product marketing, or growth marketing\n\n* 2+ years of experience in a VC-backed early-stage startup\n\n* Exceptional written and verbal communication skills in English\n\n* Outstanding project management and organizational skills\n\n* Proficiency in marketing technology tools (HubSpot, HootSuite)\n\n* Must be based in the United States (Eastern time zone only)\n\n\n\n\nDesirable, But Not Required:\n\n* Experience in blockchain/web3. At least a strong curiosity about the crypto industry\n\n* Prior experience working in a remote company\n\n\n\n\nPerks and Benefits\n\n* A competitive salary and equity package 🚀 The compensation for your role, both salary and equity, is top 25% of companies in the space.\n\n* Our employee equity scheme has world-class employee-friendly terms with a heavily discounted strike price (~90%) and a 10-year exercise window \n\n* 🏖 5 weeks PTO + local public holidays (that can be swapped to suit you)\n\n* 🧑💻 A fully remote-first approach with truly flexible working hours within a distributed team - you structure your own day\n\n* Good health is important, so we offer Dune employees private medical insurance as standard 🩺\n\n* We believe in paid parental leave 👶 to help you celebrate this important milestone, transition to your new life, and bond with your new baby. We offer 16 weeks to primary caregivers and 6 weeks to secondary caregivers, fully paid. Plus a 2-week part-time phased return at full pay to help you get used to your new (and slightly more complex!) schedule.\n\n* Regular offsites with the team in various exciting locations (so far in Tuscany 🇮🇹 Berlin 🇩🇪 Austria 🇦🇹)\n\n* On top of this 👆 each person gets a travel allowance to use to connect and co-work with someone or a team of people for a few days.\n\n* Stipend for setting up your home office / co-working space \n\n* Work with some of the best people you’ll ever get to meet!\n\n* And of course, you get some awesome Dune swag! ✌️😎\n\n\n\n------------------------------------------------------------------------------------------\nDon’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Marketing and Sales jobs that are similar:\n\n
$80,000 — $135,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEurope and US based
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Careers at Tide is hiring a Remote Senior CRM Manager Credit
\nWho are Tide\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for\n\nWe’re looking for a CRM strategic expert to help us create and optimise engagement strategies to support members by helping them fund their business and also drive a diversified revenue base for Tide. You’ll have experience in the UK Credit and Lending world and be a detail-oriented, curious, explorative, commercially focused CRM expert looking to take on endless opportunities for growth and optimisation in an ever-growing area of the business.\n\nYou’ll be equally at home building automation, analysing results, owning a test and learn framework and working with stakeholders to take the story of performance to the business. Ideally you will be comfortable working with and managing exec level team members, encouraging their growth and development. \n\nAs a Senior CRM Manager you’ll be:\n\n\n* You’ll be inheriting a brilliant base line communications strategy which you’ll be tasked to expand, drive and optimise\n\n* You will help develop the existing Credit/Lending engagement marketing CRM strategy across all channels, including App and Partner Relationships, with a strong focus on driving the all important metrics through automation and personalisation, and offer strategy working closely with product, content, BI and other Marketing team members\n\n* You’ll have end to end ownership of the CRM strategy for the product area with a clearly defined growth plan \n\n* You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members fund and grow their business in the easiest and most frictionless way possible, so they can get back to doing what they love\n\n* Building and optimising key cross-sell campaigns and customer journeys across marketing with occasional involvement in operational communications\n\n* Developing and managing a CRM test-and-learn pipeline across multiple channels including in-app, web, email & SMS end-to-end, including ideation, execution, analysis and optimisation\n\n* Analysing campaigns and customer journeys and reporting out to stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance\n\n* Work closely with the rest of the Engagement Marketing team as well as a number of other cross-business stakeholders\n\n* Driving initiatives forward with high levels of autonomy, sharing results and recommendations effectively\n\n* Continuously look for optimisations and new ideas to develop engagement marketing opportunities\n\n\n\n\nWhat makes you a great fit:\n\n\n* You have c.7+ yrs of expertise in end-to-end CRM marketing management with specific experience of Financial Services and/or Credit and Lending products\n\n* You’ve developed and delivered CRM strategies, demonstrating proven results against targets\n\n* You’ll be familiar with UK regulation around the product to have a good understanding of limitations/considerations in communicating about Credit services\n\n* You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, and an understanding of HTML and CSS\n\n* You have experience handling large amounts of data from different sources using our CRM platform as well as BI tools e.g. Looker, Tableau, and experience turning this data into strategic/actionable insights\n\n* You have experience in segmentation and targeting \n\n* You have A/B and MVT testing experience \n\n* You have strong communication and reporting skills and are able to work well in partnership with technical and non-technical team members\n\n* You are comfortable with end-to-end autonomy and ownership of your campaigns, from planning to execution as well as meticulous monitoring of performance and continuous optimisation\n\n* You have the ability to handle multiple projects and adapt to changing priorities\n\n* You are strategic, delivery oriented, and results-driven, with a pragmatic implementation style\n\n* You may have worked in Financial Services, start-ups, finance services or tech space\n\n* You have a curious nature, good organisational skills and impeccable attention to detail\n\n\n\n\nWhat you’ll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:\n\n\n* Competitive salary \n\n* Group Life Insurance \n\n* Vitality Health Insurance, with a proactive focus on mental and physical wellbeing\n\n* 24/7 Employee Assistance Programme\n\n* 25 days holiday with the ability to buy extra days\n\n* We invest in your development with a £1,000 professional L&D budget per year\n\n* Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution\n\n* Spacious brand-new office in Liverpool street with an all-day snacks bar\n\n* Enhanced family-friendly leave\n\n* 3 days for L&D or volunteering time off per year\n\n* Flexible working options\n\n* Sabbatical leave \n\n* Share options\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n#LI-RS2\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Executive, Finance, HTML, Senior and Marketing jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHelp us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.\n\n\nWe are looking for great people who have worked in domestic properties to join as Insulation Installers to insulate our ECO customers homes!\n\n\nHere at Octopus Energy Eco we’re responsible for delivering the government mandated eco obligation scheme on behalf of Octopus Energy. We are passionate about helping customers on low income and certain types of benefits improve the insulation in their homes, to help reduce their bills and carbon emissions. We work with an internal and external supply chain insulating customer homes across the UK within the compliance rules of the eco scheme.\n\n\nAs our team has grown, we’re now hiring for Insulation Installers! You will be joining our ECO team but that doesn’t mean you will be limited to just ECO work and certainly not limited to just carrying out one type of insulation. \n\n\n\n\n\nWhat you'll do \n* Working for the Insulation Manager you will be part of a Team of two who have the role of installing insulation in our customers homes\n* Learn new skills from fitting wall insulation, both inside and outside of the home\n* Troubleshoot on an ongoing basis, as part of our aim to deliver exceptional Customer services. We never leave a customer without ensuring we do what we promised\n* Work as part of a larger team with our Electricians and Heating Engineers to deliver a finished and upgraded energy efficient home\n* If you are a cavity fitter, we will train you on solid wall insulation and if you currently insulate solid walls, you will be able to diversify your skills as well adding new ones too\n* The work will mean driving to various customers homes (this could involve the odd night away however this would be rare as we try to match your visits in accordance with your location)\n\n\n\nWhat you'll need\n* Experience in dry lining is great but not essential! \n* Experience installing either cavity wall insulation (PBS), Loft Insulation, or solid wall insulation (IWI) would be awesome\n* No previous experience? That’s not a problem as long as you are willing to learn, reliable and have an ability to deliver great face to face Customer service that's what we're looking for! Full training and support will be provided \n* A great work ethic, flexibility and the desire to deliver the very best customer service consistently\n* Be able to drive to various locations. Our Customers live all over the UK so there may be the odd night away but this wouldn’t be every week, just when one of our customers need your knowledge and expertise (that you'll get from your training!)\n* A desire to gain a long term skill that will be needed for years to come. Listen, learn, observe and then turn this into being a great insulation Installer\n* Full Clean Driving Licence \n\n\n\nWhy else you'll love it here\n* A salary of £30,000 - £45,000 (dependent on experience) with an annual bonus and share options in Octopus Energy Group\n* Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership\n* Visit our UK perks hub - Octopus Employee Benefits\n* We will provide you with an Octopus vehicle \n\n\n\n\n£30,000 - £45,000 a yearSalary dependent on experience.\n\n\n\n\n\nIf this sounds like you then we'd love to hear from you. \n\n\nStudies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSheffield, UK
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lightspeed Commerce is hiring a Remote Field Implementation Consultant
\nHello there! Thanks for dropping by 👋\n\nAre you actively on the lookout for a fresh career opportunity, or perhaps you're just exploring what's out there? Well, you've landed in the right spot!\n\nLightspeed is seeking a full-time energetic and driven Field Implementation Consultant to join the Hospitality Professional Services team. As a part of the team, your contribution will have a direct impact on our largest and most complex customers’ quest to enter the cloud era. \n\nThe Hospitality Professional Services team is responsible for Lightspeed’s premium customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, onboarding, support and customer success teams, the Hospitality Pro Services team is in charge of implementing and supporting Lightspeed throughout their customer journey. Join our elite team and work with our largest and most complex customers at the highest level of support.\n\nPlease note, there is a component of this role that requires travel to other regions. You are required to possess a valid passport and Canadian driver's license. \n\nWhat you’ll be responsible for: \n\n\n* Acting as the implementation’s technical main point of contact for our customers. \n\n* Delivering remote and onsite implementation & technical support services to customers who purchased a field package.\n\n* Providing best-practice guides for network set-up and validate any existing network infrastructure to ensure a successful POS installation. \n\n* Working closely and coordinating with our installation partners to assist with hardware installations, both remotely and on site.\n\n* Assisting with implementing integrations (Property Management Systems, etc.). \n\n* Coordinate with our Partnerships and Integrations teams for custom requests.\n\n* Developing a deep understanding of the typical business challenges Lightspeed’s premium customers may face and take the initiative to liaise with our company’s Product and Development teams to help improve the customer experience. \n\n* Using consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.\n\n* Documenting and tracking customer issues and resolutions. \n\n* Participating in the creation and maintenance of troubleshooting, testing procedures and documentation for the technical support staff as well as documenting software defects for review and corrective action. \n\n* Working closely with other Field Implementation Specialists, Consultants, Support Specialists as well as the Manager and Team Lead to best handle day-to-day situations to better customer experiences.\n\n* Providing in-person implementation & support to our premium customers across all of NOAM.\n\n\n\n\nWhat you’ll be bringing to the team: \n\n\n* Tech-savviness and a genuine interest in technology advancements, especially as it pertains to hardware and software.\n\n* Intermediate knowledge of network infrastructures in a business environment.\n\n* 3+ years of customer service experience in a technical support role.\n\n* Strong verbal and written communication skills in both English and French language \n\n* Polished presentation with impeccable people skills: ability to work with C-Level executives in person. \n\n* Ability to handle multiple implementation projects at various phases in their customer journey. \n\n* Ability to convey a customer-focused attitude.\n\n* Proven troubleshooting skills.\n\n* Ability to manage technical escalations of at-risk accounts and identify opportunities for growth.\n\n* Flexibility in your schedule to work: travel expected up to 60% of the time. \n\n\n\n\nEven better if you have, but not necessary: \n\n\n* Hospitality industry experience (hotels and/or restaurants).\n\n* Technical background and experience in POS, SaaS, networking and/or software.\n\n* Understands the sales cycle and customer journey in a SaaS environment.\n\n\n\n\nWho you are: \n\n\n* Ability to thrive in a fast-moving team with high standards and firm deadlines. \n\n* Self-starter who also works well in a team environment.\n\n* Excellent judgment and an ability to de-escalate situations quickly and efficiently.\n\n* Resourceful with a demonstrated ability to anticipate change and proactively. adjust priorities and strategies accordingly.\n\n* Comfortable simultaneously managing multiple customers who are at different points on the customer journey.\n\n* Ability to cultivate strong relationships with enterprise and VIP customers.\n\n* Entrepreneurial spirit with a keen sense of initiative and a desire for professional development.\n\n\n\n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!\n\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company that’s creating new jobs every day\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\n… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Extended Healthcare benefits\n\n* Health and wellness benefit of $500 per year\n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud and Sales jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lightspeed Commerce is hiring a Remote Product Manager
\nHi there! Thanks for stopping by 👋\n\nAre you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!\n\nWe’re on a mission to help power the businesses that are the backbone of the global economy. You will be a key part within our B2B Product & Technology group to help implement the strategy and build something completely new that will change the wholesale buying industry. We need someone that is highly motivated, creative, and not afraid to push past status-quo to help merchants and brands buy better. This is a highly technical role for someone who is comfortable bridging platforms and datasets together to create customer value that spans across products.\n\nIf you’re looking to work in a fast-paced, highly collaborative environment that impacts a large global customer base - that’s where you come in! The Product Manager is responsible for overall team product direction and strategy and will involve frequent collaboration with customers and internal teams to help shape priorities and build the roadmap. This dynamic position requires the ability to collaborate effectively with multiple internal teams and stakeholders, be productive and adaptable in the face of evolving business priorities, and able to take responsibility and ownership in coming up with solutions to our customer pain points.\n\nIf you are a dedicated problem-solver and are ready to make a huge impact on an international scale, we would love to hear from you!\n\nWhat you’ll be responsible for:\n\n\n* Drive the problem and solution discovery process alongside design and engineering\n\n* Gather insights from our existing customer base, internal stakeholders, and market trends to help shape product direction\n\n* Create clear, concise and thoroughly researched problem narratives that align all stakeholders on customer and business problems\n\n* Define your KPIs, outline a baseline and accurately predict the impact you expect to make\n\n* Create easily understood product delivery plans and requirements in collaboration with technical and design team members\n\n* Build great relationships with dependent teams and stakeholders and drive clear communications and alignment\n\n* Work hand-in-hand with your engineering team to execute the roadmap and meet your objectives\n\n* Collaborate with Go-to-Market teams to coordinate successful product launches\n\n\n\n\nWhat you’ll be bringing to the team:\n\n\n* Great communicator who drives success through alignment\n\n* Data-driven mindset - strong analytical skills to help root your decisions \n\n* Expert in Agile/Scrum development cycle, building and delivering high-quality software on time\n\n* Experience building products or features from the ground up, working from an idea to a launched product\n\n* Demonstrated knowledge of building new services with internal and customer facing API’s\n\n* Experience integration systems using APIs and/or middlewares\n\n* Showcasing customer empathy by working with customers, design and development teams for ideating on solutions\n\n\n\n\nEven better if you have, but not necessary:\n\n\n* Understanding of SMB or enterprise wholesale between merchants and brands/suppliers\n\n* Retail and eCommerce industry experience\n\n* Experience integrating systems using EDI\n\n\n\n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!\n\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company that’s creating new jobs everyday\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\n… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Health insurance\n\n* Health and wellness benefit of $500 per year\n\n* Hybrid working policy \n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n* LinkedIn Learning License\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Ecommerce jobs that are similar:\n\n
$45,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lightspeed Commerce is hiring a Remote Senior Business Analyst
\nLightspeed is looking for a full-time Senior Business Analyst to join our Information Systems team. 🚀\n\n \nThe Senior Business Analyst is responsible for analyzing business needs from various stakeholders, translating them into both operational and technical requirements, all while facilitating implementation. The candidate will work with multiple technical teams across the company, and the scope will cover multiple sales tools such as CRM, sales engagement tools and sales enablement tools. The candidate will play a key role in bridging the gap between business objectives and sales technology solutions to optimize internal sales processes.\n\nROLE:\n\n\nFacilitate improvements to business processes via collaboration with business stakeholders across departments\n\nOwn and manage documentation for new and existing systems and processes\n\nUnderstand business needs, define problem statements and facilitate solution implementation\n\nPartner with global internal stakeholders; build relationships in order to stay close to the ever-changing business needs\n\nTransform functional requirements gathered from business stakeholders into architected solutions in collaboration with solution, data, and integration architecture teams\n\nConstantly assess current state of processes, tools, and systems; provide recommendations as needed to seize new opportunities as they arise\n\nDefine project scope and collaborate with the Product Manager to prioritize deliverables\n\nSupport change management efforts required when introducing new changes and features to stakeholders\n\nEnsure aligned practices within the broader IS functional team, building on best practices\n\n\n\n\nEXPERIENCE: \n\n\nMinimum 3 years of experience as Business Analyst\n\nExperience with Salesforce and sales automation tools (Outreach, Calendly, SF Sales Engagement)\n\nKnowledge of sales and marketing KPIs (ROI, conversion rate, sales funnels, etc.)\n\n\n\n\nKPIs:\n\n\nPerfect English; other languages are an asset!\n\nExcellent time management and organizational skills\n\nRemarkable ability to analyze business needs and transform them into technical requirements\n\nEffective communication and collaboration skills to work with cross-functional teams, stakeholders, and vendors.\n\nAbility to thrive in a fast-paced and constantly changing environment\n\nDemonstrated commitment to improving the customer experience through data analysis and process enhancements\n\n\n\n\n\nWhat’s in it for you\n\nJoin a growing team and help us move to the next level\n\nAmazing benefits & perks, including equity for all Lightspeeders\n\nConstant development of both your skill-set and business acumen with limitless growth opportunities\n\nLots of autonomy, flexible work culture and possibility of remote work\n\nInnovation time to explore and learn at work\n\nShaping the company by joining cultural & technical committees\n\nTons of growth opportunities into technical or people management roles\n\nOpportunity to join a fast-paced, high-growth company\n\nOpportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story\n\n\n\n…. And enjoy a range of benefits that will keep you happy, healthy and (not) hungry.\n\nLightspeed equity scheme (we are all owners).\n\nFlexible paid time off and remote work policies.\n\nHealth insurance.\n\nContributions to your pension plan - RRSP.\n\nHealth and wellness benefit of $500 per year.\n\nPaid leave and assistance for new parents.\n\nMental health online platform and counseling & coaching services.\n\nTraining opportunities to grow your skills and career\n\nVolunteer day.\n\nFully stacked kitchen (hot and cold beverages, meals served) \n\nHappy hours to build your relationships with colleagues after work \n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMontreal, Quebec, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lightspeed Commerce is hiring a Remote Account Manager
Hi there! Thanks for stopping by 👋\n\nAre you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!\n\nWe’re looking for an Account Manager to join our team. You will be the go-to contact for a book of APAC retailers assigned to you. You will be responsible for building and maintaining lasting relationships with these accounts. With your knowledge of their objectives, you will be tasked with introducing them to Lightspeed’s suite of products and integrations to ensure they’re getting the best solution to help them achieve their goals.\n\nThe role is open in our Melbourne and Sydney offices and we’re happy to consider remote candidates across Australia.\nWhat you’ll be doing:\n\n\nServe as the lead point of contact for your customers\n\nGuide qualifying customers through their upgrade path from basic platforms to more advanced platforms\n\nDemonstrate software solutions to your customers, from core POS products to modules and upgrades\n\nNegotiate contracts and close agreements to maximize the growth of your book of business\n\nCollaborate with Customer Success Managers to identify accounts at risk and prevent churn\n\nTrack key book of business metrics like added MRR and net retention\n\n\n\n\nAnd a little bit of…\n\n\nBuilding strong retailer advocacy, increasing retailer empathy and understanding throughout the company\n\nContributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role\n\n\n\nWhat you need to bring:\n\nYou will be stepping into a newly created role with leadership growth opportunity as the team expands.\n\nWe're looking for a candidate who has experience with the following:\n\n\n* Sound experience in account management, sales development representative or similar role carrying a sales quota\n\n* Understanding of solution-based consultative sales in a SaaS environment\n\n* Ability to use Salesforce and other technologies to manage and organize pipeline\n\n* Professional poise and confidence while communicating with executives\n\n* Great task and time management skills\n\n\n\n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\nAbility to do your job in a truly flexible environment;\n\nGenuine career opportunities in a company that’s creating new jobs everyday;\n\nWork in a team big enough for growth but lean enough to make a real impact.\n\n\n\n\n… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:\n\n\nLightspeed share scheme (we are all owners)\n\nUnlimited paid time off policy\n\nFlexible working policy\n\nHealth and wellness benefit of $500 per year\n\nMental health online platform and counselling & coaching services\n\nPaid leave and assistance for new parents\n\nLinkedIn Learning license\n\nDog-friendly environment\n\nFree fresh fruits, snacks and drinks \n\nAwesome office space located in Southbank, VIC\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$45,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMelbourne, Victoria, Australia
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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