\n\nAcquia empowers the worldโs most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.\n\nHeadquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named to the UKโs Best Workplaces list published by Great Place to Work UK. We are Acquia. We are building for the future and we want you to be a part of it!\n\n \nJob Description\nWe are seeking an ambitious, over-achieving Key Account Manager to join our Account Management team โ this role is critical to Acquiaโs aggressive growth strategy. This role will proactively engage in the day-to-day management of the account including issue resolution. They will become the customerโs advocate within Acquia creating a positive customer experience that ultimately results in the renewal of the subscription. \nThis role will work directly with Sales, Technical Support and Finance and is designed for an experienced account manager who has a high attention to detail and strives for customer success. This is a great opportunity to hit a hot market with best-of-breed open source technology and be the front lines of our Account Management program.\n \nSummary: \n\nMaintain account retention while providing exceptional customer service and developing client relationships\n\nManaging 25-35 accounts ranging in values\n\nIdentify and close new opportunities within existing customer base\n\nCreate and execute a territory plan to drive customer retention and upsell opportunities\n\nExceed monthly/quarterly growth and renewal goals\n\nCoordinate with business users and procurement to ensure timely renewals\n\nUpdate and maintain Sales database as appropriate\n\nAbility to manage multiple systems and administration at once\n\n\n\nJob Requirements: \n\nStrong experience of working in an account management role providing tech solutions to large enterprises \n\nStrong leadership, teamwork, communication & cross-group collaboration skills\n\nMust be able to proactively drive accounts with minimal over-sight from sales or senior management \n\nProven track record of sustaining & growing complex relationships including closing the renewal, up sell / cross sell opportunities\n\nHas owned & exceeded a Quota\n\nIncredibly detail oriented, ability to manage multiple priorities.\n\nAbility to perform in a fast paced environment\n\nMS Office knowledge including Word, Excel, and PowerPoint\n\nExperience with Salesforce.com and other CRM tools \n\n\n\n\nAcquia is an equal opportunity employer. We hire without regard to age, colour, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, or any other status protected by applicable law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Sales, Design, Marketing, Digital Nomad, Consulting, API, Jira, Python, Testing, JavaScript, Cloud, Linux, iOS, Analyst and Finance jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nParis, Paris, France
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