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๐ค Closed by robot after apply link errored w/ code 403 1 year ago
\nAt Request Finance, you will be working on enhancing the platform used by over 1,400 Web 3.0 companies like AAVE, The Sandbox, and Maker to manage their B2B crypto payments. Managing crypto payments is an administrative nightmare for businesses. \n\nOur app solves that with thoughtful features like a dashboard showing all your invoices and their on-chain payment statuses, paying hundreds of invoices to different wallets in a few clicks, scheduling recurring invoices, and more.ย \nWe are looking for an experienced Customer Success manager to join our Sales team.YOUR RESPONSABILITIESShowcase the value of Request Finance and ensure customer happiness and engagementDemonstrate knowledge of products to enthusiastically provide support and mentorshipWork cross-functionally with Product, Engineering, Technical Support, and Sales to optimize usage, collect product feedback, and present solutions to help customers solve their challenges using Request appsTeam up with our Business Development team through the onboarding to ensure the successful activation of new accountsPartner with the Product team throughout the customer lifecycle to prevent churnManage conversations and documentation processesHold weekly updates to provide constructive feedbackPartner with the growth team to prepare NPS content and launch plan\nNote: you donโt need to check all the boxes to applyย QUALIFICATIONSA proactive approach to managing the day-to-day operationsExperience with hands-on account management or customer success management in the technology or finance sectorsStrong desire to learn, curiosity to understand how things workMotivation to be a champion of customers and represent their voice with empathyEntrepreneurial approach to owning responsibilities with strong accountability to delivering outcomesAbility to handle conflicting priorities, creative problem solving skillsStrong written and verbal communication skillsMotivated and passionate about the cryptocurrency industryAt Request Finance, we are a global team building global products, for an era of truly global finance. We believe that diversity and inclusion matters to our mission.\nWe want to work with people who can bring different perspectives rooted in their own unique cultures, experiences, lifestyles, and challenges. We are committed to building a safe workplace where everyone feels empowered to bring their authentic selves.\nAs an employer, we want to create an accessible and inclusive experience for potential hires. Please let us know if there are any adjustments we can make to assist you during the hiring and interview process.\n\nWHY WORK WITH REQUEST FINANCE ?\n๐ฏBeing on the frontier of this new and exciting technology, you will be given the chance to lead the way forward!\n\n๐ ย You will have the opportunity to work in a team that wants to have a lasting impact on the way we experience finance tomorrow\n\n๐The team is inclusive, with inspirational and international colleagues\n\n๐ย We all work remotely but we love to meet as frequently as possible, with at least 3 company-wide reunions per year where possible.\n\n๐๏ธย Unlimited vacation days with a mandatory minimum of 20/year.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Finance and Sales jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.