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๐ค Closed by robot after apply link errored w/ code 404 1 year ago
\nWhat you'll do:\n\n\n* Act as a first point of contact for customer inquiries via telephone\n\n* Resolve technical and other support inquiries and assist in escalations\n\n* Seek and recommend ideas to help cultivate the FAQ/Knowledge Base used by all customers and Constant Contact Support team\n\n* Provide feedback on defects and enhancements\n\n* Educate customers on product features as well as online help resources\n\n* Educate and coach customers on products and services to enhance their online marketing strategy \n\n* Drive customer engagement to help our customers be more successful\n\n\n\n\nWho you are:\n\n\n* Computer Savvy: You know your way around a computer. From surfing the web to troubleshooting your smartphone, you have done it all! \n\n* A People Person: You find it easy to make connections with others and canโt imagine a job without human to human contact\n\n* Always Putting Customers First: You enjoy delighting the customer and are willing to go above and beyond to do so\n\n* A Master Multitasker: Youโll be speaking with customers, reviewing their marketing materials, and navigating our knowledge base โ all at the same time\n\n* Attention to detail: Since we are in a virtual environment, you must demonstrate superior verbal and written communication skills, problem solving skills and flexibility\n\n* A Team Player: you coordinate with your team and manager(s) to help reach collective goals and directives, ensuring no fellow teammate is left behind\n#LI-Remote\n\n\n\n\n \n\nNeed to Know:\n\n\n* We are hiring Fully Remote, US based employees only for an October 31st Start Date\n\n* Shifts will be during our opening hours Monday-Saturday 8am-10pm EST\n\n* Compensation is dependent on experience/location with range starting at $15-$17/hr \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Analyst, Non Tech, SaaS, Accounting, Payroll, Education, Finance, Mobile, Senior, Excel, Legal, Design, Testing, Cloud, API, Backend, Shopify, Digital Nomad, Sales, Marketing, Engineer, Junior, Java, Git, Apache, Travel, Consulting, iOS, Swift, Video and Android jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nGainesville, Florida, United States
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.