The Role:\n \n** This position is open to Philippines, Colombia and Mexico Residents. The position requires full English Fluency as you will be servicing a U.S. Market**\n \n\nApollo.io is looking for an experienced Customer Advocate that will be part of a world-class Sales Team and a founding member of our Customer Advocate Team. We offer consistent development and strong career path in Sales, Support & Customer Success and you will work directly with Sr. Management to build the foundations of a mission critical program for the business.\n \n\nDaily Adventures and Responsibilities:\n\n\n\n* Manage website chats related to customerโs sales inquiries\n\n* Influence ARR through direct closing (disco/demo) or handing prospects off to AEs for additional evaluation.\n\n* Educate customers to the best of their capabilities to optimize their results\n\n* Qualify customers over chat\n\n* Ask questions to uncover pain and align Apolloโs value as a solution\n\n* Provide a fast and accurate answer to the customer's inquiries\n\n* Provide clean handoffs to Support and AEs when situations require\n\n\n\n\nQualifications and Experience required to apply for this role:\n\n\n\n* 1+ years of experience in customer support or sales (SDR or similar roles)\n\n* Has experience working in a fast-paced environment, while delivering high-quality work and exceeding targets\n\n* Coachableโloves to learn, receive feedback and uplevel their skills\n\n* Highly empathic, can read customers and adjust responses to the situation\n\n* Excellent written communication skills\n\n* Working experience with CRM, Support Tools, and Chat Tools\n\n* Experience working a set schedule, and managing their own time efficiently\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nMexico City, Mexico City, Mexico
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