Thirty Madison is hiring a Remote Coordinator II Care
\nCare Coordinator\n\nWeโre looking for a Care Coordinator to join our Care Coordination Team, within the Service Operations Department. In this role, you will work closely with our providers and patients through many stages of their Thirty Madison journey. Care Coordinators are both patient and provider-facing, from helping patients receive medical records, to assisting providers in coordinating treatment plans. Youโll partner with and support the Customer Experience team, our medical network, and patients across all of our brands to help coordinate care. You must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.\n\nComp | Perks | Benefits \n\n\nCompetitive salary, equity, and career development opportunities\n\nPTO - 3 weeks per year!\n\n100% coverage on many health, dental, and vision insurance plans\n\n401k with a match, commuter benefits, and FSA\n\nBudget for the technology tools you need โ whether itโs a laptop, monitor, or special software\n\nAnnual $750 vacation stipend and $750 wellness allowance\n\n\n\n\nWhat you get to do every day\n\n\nManage patient/provider messaging and order fulfillment queues\n\nProvide administrative and communication support for our provider network\n\nCoordinate the treatment and community resources available to patients\n\nEnsure that our patientsโ needs and preferences for health services and information-sharing across providers, functions, and brands are met\n\nCoordinate the external provider referral and diagnostics processes\n\nCreate and send medical records and doctor notes to patients who request them\n\nOther ad-hoc, medical-operations related tasks\n\n\n\n\nWhat you bring to the role\n\n\nAt least 1 year of experience in a customer-facing or patient-facing role\n\nExperience in clinics, hospitals, medical offices, or similar fields is a major plus!\n\nExcellent communication skills, knowledge of general clerical duties, and cultural competency for communicating with people of various backgrounds\n\nAptitude and enthusiasm to learn the ins and outs of a fast-moving startup in the healthcare world\n\nSuperb judgment, the ability to think quickly on your feet, and with deep empathy\n\nRegular and reliable attendance, adherence to a scheduled shift; ability to work a rotating shift, as well as one weekend day a month\n\n\n\n\nPhysical Requirements\n\n\nManual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7 to 8 hours per day.\n\nVision sufficient for use of a computer monitor.\n\n\n\n\nRequired IT\n\n\nReliable at home internet with a download speed of at least 25 Mbps and an upload speed of at least 5 Mbps\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Amazon, Engineer, Design, Docker, Cloud, Ruby, Senior, Junior, Backend, Digital Nomad, API, Marketing, Sales, Embedded, Video, C, Golang, Linux, Consulting, HR, Copywriting, Education, Ecommerce, JavaScript, Typescript, Finance, Travel, Java, Apache, Executive, Legal, Microsoft and Analyst jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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