This job post is closed and the position is probably filled. Please do not apply. Work for Revolut and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 1 year ago
About Revolut\nPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 18+ million customers get more from their money. And we're not done yet.\nAs we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 3000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.\n\nAbout the role\nOur Customer Support Team is the public face of the company and provides first-class front-line support to our millions of customers. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does ๐\nWeโre looking for customer support superstars to join our team as a Support Specialist. This role isnโt just about ticking off tickets and answering calls quickly, this is about truly delivering โWOWโ levels of service to our global customer base ๐ We want fast acting problem solvers, not script readers.\nIf you donโt see your long term future in customer support, thatโs cool too. We put a lot of time aside to train you up so youโre ready to hit the ground running in any other team in the company if you decide to make a change ๐ซ\n๐ Weโre a global financial super app, so we have to be available 24/7. That sometimes means working nights and weekends. Weโll compensate you for night shifts but we understand this still isnโt for everyone so please bear that in mind before applying.\n\nWhat youโll be doing\nโข Providing our users with an outstanding customer experience - itโs part of our mission to make Revolut users feel secure whilst using our service\nโข Providing excellent customer service via our in-app live chat, phone and email\nโข Representing Revolut online at all times\nโข Collaborating with other teams internationally to tackle any customers' issues\n\nWhat you'll need\nโข Proficient English language skillsย \nโข Fluent French / German/ Dutch/ Spanish/ Italian/ Japanese/ Slovenian /Greek/ Croatian/ Hungarian or Romanian skills\nโข Excellent communication skills\nโข Ability to explain complex issues in an easy and understandable manner\nโข Strong writing skills and great numeracy and IT skills\nโข Strong attention to detail and analytical skills\nโข Empathy and love for helping people\nโข Driven, self-motivated and highly flexible team player\nโข Self-learner, independent problem-solver\n\nNice to have\nโข Prior customer support experience\nโข Multiple languages\n\nBy applying for the above position, you will confirm that you have reviewed and agreed to our Data Privacy Notice for Candidates.\n\n#LI-Remote\n#LI-NJ2\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to English and English jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nMultiple Locations
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.