TechDoQuest is hiring a Remote Customer Care Representative
Job Description:
Hours are 9:30 AM โ 12:00 AM 7 days a week
No of Week Off (Fixed or Rotational) N/A the agents received a Fix shift based on Bid
Shift Timings (Fixed or Rotational) - Fixed based on Shift bid Earliest start time is 9:30 AM, latest work time is 12:00 AM. This is subject to change at the client request.
Any other mandate (As per business)
WFO / WFH / Hybrid โ WFH & WFO
We are looking for fulltime associates to support our client.
Customer service-oriented mindset
Ability to work with multiple computer programs operating simultaneously, including Microsoft Word and Excel.
Able to type a minimum of 30 words per minute.
Responsibilities:
Take Inbound Calls
Answer incoming calls from customers who need assistance placing orders who are seeking information or who have service related inquiries.
Utilize appropriate sales techniques to build good customer relationships and enhance the buying experience for the customer.
Provide assistance when clients are ordering furniture or appliances.
Set appropriate expectations for the customer and exceed customer commitments.
Follow-up on issues for customers until resolution is reached
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Travel, Marketing, Non Tech, Ceo, Analyst, Python, Accounting, Math, Junior, Excel, Legal, Design, Consultant, Consulting, Software, Growth, Scheme, Internship, Digital Nomad, InfoSec, Microsoft, Finance, Video and Sales jobs that are similar:
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