Honor is hiring a Remote Care Professional Onboarding Manager
\nThe Care Pro Onboarding Manager is responsible for ensuring a superior onboarding process for all new Care Pros, via the team's thorough and timely completion of onboarding tasks, in order to support ambitious monthly hiring targets. This person responsibly manages Honorโs resources by leading a team of Onboarding Associates who must provide an exceptional onboarding experience with a high degree of efficiency, accuracy, and consistency. \n\nResponsibilities\n\n\n* Team management\n\n\n\n\n\n\n\nDevelop, manage and lead a team of Onboarding Associates\n\nProvide clarity and direction to team on targets and goals by market and region\n\nSet expectations on individual and team performance and hold team accountable through regular coaching and feedback\n\nEnsure a high degree of accuracy and proper handling of sensitive information via quality assurance and process creation/adherence\n\nLead team through change and ambiguity as targets and needs evolve with a focus on problem solving and support\n\n\n\n\n\n\n\n* Cross-functional partnership\n\n\n\n\n\n\n\nWork in close partnership with Recruiting management to ensure optimization of process and hand offs throughout the end-to-end candidate journey\n\nWork closely with HR to ensure consistent adherence to state regulations and workflows allowing us to be audit-ready at any given time\n\nWork cross-functionally with other departments (Product, Central Ops, Marketing, etc) to optimize systems and processes\n\nWork with our Legal and HR teams to ensure clarity is gleaned and properly documented for Onboarding topics and requirements, both for new and current states\n\n\n\n\n\n\n\n* Funnel management\n\n\n\n\n\n\n\nOwn the success of the compliance-to-hire portion of the hiring journey for new Care Pro candidates, removing roadblocks to increase quality hires\n\nFocus on tactical outcomes (follow through, tech support, day-to-day process) to drive onboarding performance\n\nMaintain understanding of pre and post-hire compliance requirements for Honorโs markets and help ensure team resources are kept up to date\n\nDemonstrates deep understanding of critical onboarding protocol and risks, such as I9 verification \n\n\n\n\n\n\nAbout you:\n\nTo succeed in the role, youโll need:\n\n\nHigh School Diploma or GED, Bachelorโs Degree preferred\n\n2+ years experience in people management and team building preferred\n\n2+ years in an HR role strongly preferred\n\n4+ years experience in operations (preferably recruiting, customer success, sales and/or equivalent experience)\n\nExcellent communication skills \n\nAbility to train and develop employees\n\nAbility to strategically plan, execute and pivot quickly as needed\n\nAbility to build strong cross-functional relationships, with the ability to influence and adapt to different stakeholders\n\nHigh attention to detail and basic comprehension of HIPAA compliance \n\nA willingness to support team in their tactical work when needed, believing no job is too small \n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Software, Travel, Engineer, HR, Junior, Python, Senior, Marketing, Sales, SaaS, Ruby, Excel, Backend and Legal jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
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